Professional Overview
Sumona Mukherjee is a seasoned Infrastructure Specialist currently based in Gurugram, Haryana, India. She is experienced in managing infrastructure and leveraging her technical expertise to drive business growth. Her key areas of expertise include infrastructure management, knowledge management, and customer service, with a primary focus on the IT industry.
Experience Summary
Current Role
Sumona currently serves as an Infrastructure Specialist at Cognizant, a position she has held since December 2021. Her key responsibilities include ensuring the seamless operation of infrastructure systems, identifying areas for improvement, and implementing effective solutions. Although specific achievements in her current role are not detailed, her expertise in infrastructure is expected to contribute significantly to Cognizant's operational efficiency.
Career Progression
Sumona's career has been marked by steady growth and diversification of roles. Notably, she worked at Unisys India from 2015 to 2021, where she transitioned from a Customer Service Representative to a Knowledge Manager. This progression indicates her ability to adapt to new challenges and expand her skill set. As a Knowledge Manager, she would have been responsible for organizing, updating, and disseminating knowledge across the organization, which is a critical component of infrastructure and operational efficiency.
Academic Background
Sumona holds a Bachelor of Science degree in Computer Software Engineering from St. Francis College for Women, which she completed from 2012 to 2015. This foundational education in software engineering has likely provided her with a strong technical background that supports her current role in infrastructure specialists.
Areas of Expertise
- Industry-specific skills: IT infrastructure management, knowledge management
- Technical competencies: Software engineering, infrastructure operations
- Leadership and management capabilities: Team collaboration, problem-solving, adaptability
Professional Impact
While specific details on notable projects, initiatives, or measurable achievements are not provided, Sumona's experience and roles suggest she has contributed to enhancing operational efficiencies and knowledge sharing within her organizations.
Conclusion
Sumona Mukherjee's professional trajectory is marked by a blend of technical education, diverse role experiences, and a current focus on infrastructure specialization. Her value proposition lies in her ability to manage and enhance infrastructure systems, contributing to the operational success of her organization. With her current role at Cognizant and her background in software engineering and knowledge management, Sumona is well-positioned to continue making significant contributions to the IT industry.
