Professional Overview
Sunaina Devi is a seasoned operations analyst with a strong background in banking and financial services. Currently serving as a Senior Operations Analyst, she leverages her expertise in operational excellence, process improvement, and team management to drive business growth. Her key expertise areas include operations management, risk management, and compliance, with a focus on the banking and financial services industry.
Experience Summary
Current Role
As a Senior Operations Analyst at HSBC, Sunaina Devi is responsible for analyzing operational processes, identifying areas for improvement, and implementing changes to increase efficiency and reduce risk. Her key responsibilities include process mapping, risk assessment, and team leadership. She has made significant contributions to the organization by streamlining operations, enhancing customer experience, and ensuring compliance with regulatory requirements.
Career Progression
Sunaina Devi's career trajectory spans over 7 years, with a steady progression from a KYC Operations Analyst to a Senior Operations Analyst. Her notable previous role as a KYC Operations Analyst at HSBC Retail Banking and Wealth Management has provided her with a strong foundation in operational risk management, compliance, and customer due diligence. She has consistently demonstrated her ability to adapt to changing business needs, take on additional responsibilities, and contribute to the growth and success of the organization.
Academic Background
Sunaina Devi holds a Master of Business Administration (MBA) in Human Resources Management from Jawaharlal Nehru Technological University, Kakinada, and a Bachelor of Commerce (BCom) from Andhra University, Visakhapatnam. Her academic background has equipped her with a solid understanding of business principles, operational management, and human resources.
Areas of Expertise
Sunaina Devi's areas of expertise include:
Operations management
Risk management
Compliance
Process improvement
Team leadership
Customer experience enhancement
Professional Impact
Throughout her career, Sunaina Devi has made significant contributions to the banking and financial services industry. Her notable projects and initiatives have focused on operational excellence, risk management, and compliance. She has consistently demonstrated her ability to drive business growth, enhance customer experience, and ensure regulatory compliance.
Conclusion
Sunaina Devi is a dedicated and results-driven operations analyst with a strong background in banking and financial services. Her current focus is on leveraging her expertise to drive business growth, enhance operational efficiency, and ensure regulatory compliance. With her strong academic background, professional experience, and areas of expertise, she is well-positioned to make a significant impact in the industry. Her value proposition lies in her ability to analyze complex operational processes, identify areas for improvement, and implement changes that drive business success.
