Sunita Oms
Patient Financial Counselor
Professional Overview
Sunita Oms is a skilled Patient Financial Counselor with a proven track record of providing exceptional customer service and financial guidance in the healthcare industry. Leveraging her expertise in medical coding, billing, and patient account management, she helps patients navigate the complex financial landscape of the healthcare system.
Experience Summary
Current Role
As a Patient Financial Counselor at Baptist Health in Fort Lauderdale, Florida, Sunita is responsible for assisting patients with understanding their healthcare coverage, estimating costs, and navigating the payment process. She works closely with patients to ensure they receive the financial support and resources they need, often resolving complex billing issues and facilitating access to financial assistance programs.
Career Progression
Prior to her current role, Sunita held various positions in the healthcare revenue cycle, including Medical Coder and Biller at HCA Healthcare, Medical Data Abstractor at Envision Physician Services, Physician Office Specialist at Broward Health, and Medical Biller/Disputes Specialist at Conifer Health Solutions. Through these roles, she developed a comprehensive understanding of healthcare financial operations, patient advocacy, and the importance of clear communication in delivering exceptional patient experiences.
Academic Background
Sunita holds a Bachelor's degree in Healthcare Administration, equipping her with a strong foundation in the principles and practices of the healthcare industry.
Areas of Expertise
- Medical Coding and Billing
- Patient Financial Counseling
- Healthcare Revenue Cycle Management
- Patient Account Resolution
- Financial Assistance Program Facilitation
- Effective Communication and Customer Service
Professional Impact
Throughout her career, Sunita has made significant contributions to improving patient financial experiences and reducing the administrative burden for healthcare providers. She has demonstrated her ability to identify and implement process improvements, leading to increased patient satisfaction and enhanced revenue cycle efficiency.
Conclusion
Sunita Oms is a dedicated and versatile healthcare professional who consistently delivers exceptional patient-centric service. With her extensive experience, deep industry knowledge, and commitment to patient advocacy, she is well-positioned to continue making a positive impact on the healthcare landscape.
