Sunita Oms
Patient Financial Counselor
Professional Overview
Sunita Oms is a patient financial counselor with extensive experience in the healthcare industry. She specializes in medical coding, billing, and patient financial counseling, leveraging her expertise to optimize revenue cycle management and enhance patient financial experiences.
Experience Summary
Current Role
Sunita currently serves as a Patient Financial Counselor at Baptist Health, a leading healthcare provider in Fort Lauderdale, Florida. In this role, she is responsible for guiding patients through the financial aspects of their healthcare journey, ensuring they understand their coverage, eligibility, and payment options. Sunita's strong attention to detail and excellent communication skills enable her to effectively navigate complex insurance policies and financial procedures, ultimately improving patient satisfaction and reducing financial barriers to care.
Career Progression
Prior to her current role, Sunita held various positions within the healthcare industry, steadily advancing her expertise and demonstrating her versatility. She previously worked as a Medical Coder and Biller at HCA Healthcare, where she accurately coded medical procedures and processed insurance claims, contributing to the organization's revenue cycle optimization. Before that, Sunita served as a Medical Data Abstractor at Envision Physician Services, leveraging her analytical skills to extract and analyze critical patient data for quality reporting and compliance. Her earlier experience as a Physician Office Specialist at Broward Health and a Medical Biller/Disputes & Denials Specialist at Conifer Health Solutions further solidified her understanding of healthcare operations and patient financial management.
Academic Background
Sunita holds an Associate's degree in Healthcare Administration, where she developed a strong foundation in healthcare systems, policies, and patient-centered care. Her academic achievements and continuous learning efforts have equipped her with the knowledge and skills necessary to navigate the evolving healthcare landscape effectively.
Areas of Expertise
- Medical coding and billing
- Patient financial counseling
- Revenue cycle management
- Insurance policy and eligibility analysis
- Healthcare data analytics and reporting
- Excellent communication and customer service skills
Professional Impact
Throughout her career, Sunita has consistently demonstrated her ability to contribute to the success of healthcare organizations. In her previous roles, she played a key role in optimizing revenue cycle processes, reducing claim denials, and enhancing patient financial experiences. Her attention to detail, problem-solving skills, and commitment to continuous improvement have made her a valuable asset to the teams she has been a part of.
Conclusion
Sunita Oms is a seasoned patient financial counselor with a proven track record of delivering exceptional results in the healthcare industry. Her comprehensive expertise, combined with her passion for helping patients navigate the complexities of healthcare financing, positions her as a valuable asset to any organization seeking to enhance their revenue cycle management and improve patient satisfaction.
