Professional Overview
Supatat Ampuch is a seasoned Customer Success Manager based in Bangkok, Thailand, with a strong background in project management across various industries. Currently, he leverages his expertise to drive customer success at SAP, focusing on strategic relationship management and client satisfaction. His key expertise areas include project management, customer success, and IT, with a primary industry focus on technology and consulting.
Experience Summary
Current Role
As a Customer Success Manager at SAP since March 2022, Supatat's key responsibilities include managing client relationships, identifying and pursuing new sales opportunities, and ensuring high customer satisfaction levels. Notably, his current role at SAP underscores his ability to navigate complex customer needs within the technology sector, contributing to industry growth through enhanced customer experiences.
Career Progression
Supatat's career trajectory is marked by progressive roles in project management. Prior to his current position, he held project management roles at Deloitte Consulting, as a freelancer, Atos, OXYGEN HOLDING, and P&P Inter Corporation Co., Ltd. These positions have equipped him with diverse experience in managing projects, leading teams, and interacting with clients across different sectors. A notable aspect of his career progression is the consistent advancement in responsibility and scope, reflecting his growth as a professional and his adaptability in various environments.
Academic Background
Supatat Ampuch holds a degree in Information and Technology in IT from Assumption University, which he completed from 2004 to 2007. This educational background has provided him with a solid foundation in IT, supporting his career in technology and project management.
Areas of Expertise
Supatat's areas of expertise encompass industry-specific skills in technology and consulting, technical competencies in project management and IT, and leadership and management capabilities. His experience has endowed him with the ability to manage complex projects, lead cross-functional teams, and drive customer success initiatives.
Professional Impact
Throughout his career, Supatat has been involved in numerous projects and initiatives that have contributed to the growth and success of his employers and clients. While specific details on notable projects are not available, his career progression and current role at SAP suggest a pattern of consistent contribution to industry growth through enhanced customer satisfaction and strategic project management.
Conclusion
Supatat Ampuch's professional trajectory is characterized by a steady ascent in responsibility and expertise, culminating in his current role as a Customer Success Manager at SAP. His current focus is on driving customer success and fostering strategic relationships within the technology industry. As a seasoned professional with a strong background in project management and customer success, Supatat brings significant value to his role, leveraging his expertise to enhance customer experiences and contribute to industry growth.
