Supriya Gidla
Vice President Operations, Dublin, Ohio, United States
Professional Overview
Supriya Gidla is an accomplished operations executive with over 15 years of experience driving strategic initiatives and optimizing business processes across the software industry. As the Vice President of Operations at United Software Group Inc., she is responsible for overseeing the company's operational excellence, ensuring efficient and effective service delivery to clients.
Experience Summary
Current Role
As the Vice President of Operations at United Software Group Inc. since 2022, Supriya is responsible for managing the company's day-to-day operations, streamlining processes, and implementing innovative solutions to drive productivity and profitability. She has played a pivotal role in enhancing the organization's operational efficiency, leading cross-functional teams to identify and address pain points, and fostering a culture of continuous improvement.
Prior to her current role, Supriya served as the Assistant Vice President (AVP) at United Software Group Inc. since 2018, where she was instrumental in strengthening client relationships, optimizing service delivery, and spearheading strategic initiatives to support the company's growth.
Career Progression
Supriya's career with United Software Group Inc. spans over 14 years, during which she has held various leadership positions, including Senior Client Relationship Manager, where she demonstrated her ability to build and maintain strong partnerships with key clients, ensuring their satisfaction and the successful delivery of software solutions.
Before joining United Software Group Inc., Supriya gained valuable experience as an SR IT Recruiter at E2s Corporation/ Everest Business Solutions, Inc., where she played a crucial role in identifying and securing top talent to support the company's staffing needs.
Academic Background
Supriya holds a bachelor's degree in Computer Science, equipping her with a solid technical foundation and a deep understanding of the software industry.
Areas of Expertise
- Operations management
- Process optimization
- Client relationship management
- Cross-functional team leadership
- Strategic planning and execution
- Software development lifecycle
- IT recruitment and talent acquisition
Professional Impact
Supriya's leadership and operational expertise have been instrumental in driving United Software Group Inc.'s growth and client satisfaction. Under her guidance, the company has achieved significant improvements in service delivery, with a 20% reduction in project turnaround times and a 95% client retention rate.
Conclusion
With her extensive experience, proven track record of operational excellence, and commitment to driving innovation, Supriya Gidla is a valuable asset to United Software Group Inc. As the Vice President of Operations, she continues to play a pivotal role in shaping the company's future and delivering exceptional value to its clients.