SP

Suresh Pillai

VP, Customer Success
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Suresh Pillai – Acuver Consulting



Position and Role:


Suresh Pillai currently holds the position of Vice President of Customer Success at Acuver Consulting, a role he assumed in 2023. He is based in Irving, Texas, USA.

Professional Background:


Suresh Pillai is an experienced senior executive with a history of driving business success. Before joining Acuver Consulting, he was an interim Vice President for GoLive and the onboarding team in customer success at Avalara. Pillai has a proven track record in customer experience (CX) and global support, and his leadership has been a pivotal component in transforming the customer success domain.

Education:


Suresh Pillai pursued an Executive Education in Design Thinking, General Management, Innovation, and Organizational Leadership at the Stanford University Graduate School of Business. Moreover, he holds MBA in Information Technology, further enriching his technical and managerial expertise.

Achievements and Recognition:


Throughout his career, Pillai has received multiple accolades, including the IBM Service Excellence Award for three consecutive years (2011-2013), recognizing his consistent contributions to service excellence.

Acuver Consulting Overview:


Acuver Consulting is a prominent IT solutions provider specializing in supply chain management. The company offers services in Omni-Channel Services, Order Management Systems, Warehouse Management, and Last Mile Fulfillment Services. With a broad clientele and advanced supply chain innovations, Acuver Consulting is a key player in streamlining operations and enhancing efficiency in the logistics and supply chain sectors.

Contact Details:


Location: Irving, TX, USA
LinkedIn: [Suresh Pillai - LinkedIn Profile](https://www.linkedin.com/in/pillai-suresh)
Phone Number: (Not explicitly provided in the collected data)
Email: (Not explicitly provided in the collected data)

Additional Information:


  • Certifications: Certified Scrum Master (2017) from the Scrum Alliance.

  • Related Posts: On October 15, 2023, a LinkedIn post highlighted Suresh Pillai's appreciation for joining the Acuver Consulting team.

  • Publications and Media: Appeared in a leadership video on YouTube titled "Transform Your Organization: Suresh Pillai, LEAD Gamechanger," showcasing his dynamic approach to change management.


This report encapsulates Suresh Pillai's comprehensive role and profile information at Acuver Consulting, offering valuable insight into his professional background, achievements, and the company's strategic focus.
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