Susan Clapham
CEO/President, Clapham Consulting
Charlotte, North Carolina, United States
Professional Overview
Susan Clapham is a seasoned executive with over 30 years of experience in management consulting, operations, and business leadership. As the CEO and President of Clapham Consulting, she leverages her deep industry expertise and strategic acumen to drive transformative change for her clients across a range of sectors.
Experience Summary
Current Role
As the CEO and President of Clapham Consulting since 2007, Susan is responsible for setting the strategic vision, managing day-to-day operations, and leading a team of experienced consultants. Under her leadership, the firm has grown to become a trusted advisor to Fortune 500 companies, helping them navigate complex challenges and achieve sustainable growth.
Career Progression
Prior to her current role, Susan held various leadership positions, including Operations Practice at McKinsey & Company, CEO and Management Consultant at Clapham Consulting, Inc., and Management Consultant at TBM Consulting Group. Her diverse background provides her with a unique perspective and the ability to deliver impactful solutions to her clients.
Academic Background
Susan holds a Bachelor's degree in Mechanical Engineering from the University of North Carolina at Chapel Hill, where she graduated with honors.
Areas of Expertise
- Strategic planning and execution
- Operational excellence and process optimization
- Change management and organizational transformation
- Talent development and leadership coaching
- Sector-specific expertise in manufacturing, technology, and professional services
Professional Impact
During her tenure, Susan has led numerous high-profile projects that have delivered significant and measurable results for her clients. Notable achievements include:
- Spearheading a comprehensive operational restructuring that improved efficiency and profitability by 23% for a leading manufacturing conglomerate
- Developing and implementing a digital transformation strategy that increased productivity and customer satisfaction by 18% for a technology services company
- Driving organizational alignment and cultural change that enabled a professional services firm to achieve a 15% increase in revenue and a 12% improvement in employee engagement
Conclusion
With her exceptional track record of success, Susan Clapham is a respected leader in the management consulting industry. Her unwavering commitment to client success, combined with her strategic vision and operational expertise, makes her a valuable partner for organizations seeking to navigate complex challenges and achieve sustainable growth.
