Susan Hawes
Human Resources Director
Professional Overview
Susan Hawes is an experienced Human Resources professional with a strong track record of driving organizational success through strategic talent management and HR best practices. With a focus on the healthcare and non-profit sectors, she leverages her deep expertise in employee relations, training and development, and performance management to support the growth and development of dynamic organizations.
Experience Summary
Current Role
As the Human Resources Director at Maritime Behavioral Health Management, Susan is responsible for overseeing all aspects of the organization's HR function. In this role, she develops and implements forward-thinking HR strategies to attract, retain, and develop top talent, while ensuring compliance with labor laws and industry regulations. Through her leadership, Susan has been instrumental in fostering a positive, collaborative work culture that empowers employees to thrive.
Career Progression
Prior to her current role, Susan served as the Director of Human Resources at Bridge Over Troubled Waters, where she played a pivotal role in streamlining HR processes, enhancing employee engagement, and aligning the HR function with the organization's strategic objectives. Before that, she held similar leadership positions at Walnut Street Center, Inc. and TDG/Associa, demonstrating a proven ability to drive positive change and organizational transformation.
Academic Background
Susan holds a Bachelor's degree in Human Resource Management from the University of Massachusetts, Boston. She is also a certified Professional in Human Resources (PHR) and Society for Human Resource Management Certified Professional (SHRM-CP), demonstrating her commitment to professional development and staying abreast of industry best practices.
Areas of Expertise
- Talent Acquisition and Retention
- Employee Relations and Conflict Resolution
- Training and Development
- Performance Management and Succession Planning
- Compensation and Benefits Administration
- HR Compliance and Risk Management
- Organizational Development and Change Management
Professional Impact
Throughout her career, Susan has been recognized for her ability to drive tangible improvements in organizational performance. As the Director of Human Resources at Walnut Street Center, Inc., she implemented a comprehensive leadership development program that resulted in a 25% increase in employee retention over a two-year period. At TDG/Associa, Susan spearheaded the implementation of a new HRIS system, leading to a 20% reduction in HR administrative tasks and improved data-driven decision making.
Conclusion
With her extensive experience, strategic mindset, and commitment to excellence, Susan Hawes is a highly sought-after HR leader. In her current role at Maritime Behavioral Health Management, she continues to make a meaningful impact on the organization and its employees, positioning the company for long-term success.