Professional Summary

Professional Overview

Susan Osciak is a seasoned Human Resources executive with extensive experience in leading people operations, change management, and organizational development initiatives across diverse industries. With a strong focus on aligning HR strategies with business objectives, she is a strategic partner in driving employee engagement, talent management, and workforce optimization.

Experience Summary

Current Role

Susan currently serves as the Chief Human Resources Officer at Summit Racing Equipment, where she oversees all aspects of human resources, including talent acquisition, employee relations, compensation and benefits, and workforce planning. In this role, she has been instrumental in implementing innovative HR programs that have significantly improved employee satisfaction, retention, and operational efficiency.

Career Progression

Prior to her current position, Susan held various HR leadership roles at Signet and QVC International, where she demonstrated her expertise in change management, organizational development, and strategic HR initiatives. As the Senior Vice President of Human Resources, North America Support Centers at Signet, she successfully led the integration of HR processes and systems following a major acquisition. At QVC International, she progressed through roles of increasing responsibility, culminating in her leadership of the company's HR and training functions for their distribution and call centers.

Academic Background

Susan holds a Master of Science in Design from Penn State University and a Bachelor of Arts in Humanities, English, also from Penn State University. Her academic background has provided her with a strong foundation in human-centered design, organizational behavior, and strategic decision-making.

Areas of Expertise

• Strategic human resources management

• Talent acquisition and workforce planning

• Change management and organizational development

• Employee engagement and retention strategies

• HR program design and implementation

• Compensation and benefits administration

• Cross-functional collaboration and stakeholder management

Professional Impact

Throughout her career, Susan has demonstrated a track record of driving measurable improvements in organizational performance and employee satisfaction. At Summit Racing Equipment, she has led the implementation of a comprehensive talent management system that has resulted in a 15% increase in employee retention and a 20% improvement in internal promotion rates. At Signet, she was instrumental in the successful integration of HR processes and systems following a major acquisition, contributing to a 12% increase in operational efficiency.

Conclusion

With her strategic mindset, innovative approach, and proven leadership skills, Susan Osciak is a highly respected Human Resources executive who consistently delivers tangible value to the organizations she serves. Her expertise in aligning HR strategies with business objectives, coupled with her ability to drive organizational transformation, positions her as a valuable asset in any HR leadership role.