Professional Summary
Professional Overview
Susan Rehm is an accomplished talent development and employee communications professional with over 20 years of experience in the consumer electronics and financial services industries. As the Director of Talent Development & Employee Communications at Fender Musical Instruments Corporation, she is responsible for designing and implementing comprehensive employee training and engagement programs that enhance organizational effectiveness and drive business growth.
Experience Summary
Current Role
As the Director of Talent Development & Employee Communications at Fender Musical Instruments Corporation, Susan is responsible for leading the company's talent development and internal communications initiatives. In this role, she has spearheaded the creation of a robust leadership development program, which has resulted in a 25% increase in employee retention and a 15% improvement in employee engagement scores. Susan also oversees the development and delivery of comprehensive training curricula for Fender's global workforce, ensuring that employees are equipped with the necessary skills and knowledge to excel in their roles and contribute to the company's success.
Career Progression
Prior to her current role, Susan held various positions at Fender Musical Instruments Corporation, including Manager of Training & Special Projects and Employee Development Specialist. She also has extensive experience in the financial services industry, having served as a Training Manager at Dollar Financial Group and a Regional Training Consultant, Market Trainer/Quality Coordinator, and Customer Retention Supervisor at Verizon Wireless (formerly AirTouch Communications). Throughout her career, Susan has demonstrated a strong track record of driving organizational change, improving operational efficiency, and enhancing employee performance.
Academic Background
Susan holds a Bachelor of Science degree in Business Administration from the University of Arizona, where she graduated with honors.
Areas of Expertise
- Talent development and employee training program design and implementation
- Internal communications strategy and execution
- Leadership development and coaching
- Change management and organizational transformation
- Performance management and employee engagement
Professional Impact
Under Susan's leadership, Fender's talent development and employee communications initiatives have been instrumental in supporting the company's growth and innovation. Her work has contributed to the successful integration of newly acquired business units, the implementation of a cutting-edge learning management system, and the creation of a company-wide mentorship program that has fostered a culture of continuous learning and professional development.
Conclusion
With her extensive experience, strategic mindset, and proven track record of driving impactful results, Susan Rehm is a highly respected talent development and employee communications professional who is poised to continue making a significant contribution to Fender Musical Instruments Corporation and the wider consumer electronics industry.
