Susan Sheffey, Ph.D.
Data Quality Director | Applied Social Psychology Expert
Professional Overview
Susan Sheffey is an accomplished data quality professional with over 25 years of experience in the healthcare industry. As the Director of Data Quality at the American Hospital Association, she is responsible for ensuring the integrity, accuracy, and reliability of the organization's extensive data assets. With a strong background in applied social psychology, Sheffey brings a unique perspective to data management, focusing on the human factors that influence data quality.
Experience Summary
Current Role
As the Director of Data Quality at the American Hospital Association, Sheffey oversees a team of data analysts and quality assurance specialists. In this role, she is responsible for developing and implementing data quality strategies, establishing data governance frameworks, and driving continuous improvement initiatives. Sheffey has spearheaded the implementation of advanced data quality tools and techniques, resulting in a 15% reduction in data error rates and a 20% improvement in data processing efficiency.
Career Progression
Prior to her current role, Sheffey served as the Senior Data Quality Analyst at the American Hospital Association, where she played a pivotal role in enhancing the organization's data quality practices. Before that, she held the position of Director of Performance Management at JVS Chicago, where she leveraged her expertise in applied social psychology to design and implement effective performance management systems.
Academic Background
Sheffey holds a Ph.D. in Applied Social Psychology from Loyola University Chicago, where her research focused on the behavioral factors that influence data quality and decision-making. She also holds a B.S. in Psychology from the University of Illinois Urbana-Champaign.
Areas of Expertise
- Data quality management and governance
- Applied social psychology and its impact on data quality
- Healthcare data analytics and reporting
- Performance management and organizational development
- Team leadership and cross-functional collaboration
Professional Impact
Sheffey is a recognized expert in the field of data quality, particularly within the healthcare industry. She has authored several publications on the intersection of data quality and human behavior, and has been invited to speak at numerous industry conferences and events. Her work has been instrumental in improving data-driven decision-making and operational efficiency at the American Hospital Association.
Conclusion
With her exceptional data quality expertise, deep understanding of human behavior, and proven track record of driving organizational change, Susan Sheffey is a valuable asset to the American Hospital Association. She is committed to leveraging her multidisciplinary background to enhance data-driven decision-making and strengthen the healthcare industry's data ecosystem.
