Susie Pham
Project Manager | Palo Alto, California, United States
Professional Overview
Susie Pham is an experienced Project Manager with a strong background in driving the successful delivery of complex projects across diverse industries. With over 20 years of experience in roles ranging from Business Systems Analyst to Senior Business Analyst Consultant, Susie has honed her skills in project management, business analysis, and cross-functional collaboration.
Experience Summary
Current Role
As a Project Manager at Accorin since 2020, Susie is responsible for leading the planning, execution, and optimization of strategic initiatives. She excels at leveraging her deep understanding of business processes and project management best practices to ensure projects are delivered on time, within budget, and to the satisfaction of all stakeholders.
Career Progression
Prior to joining Accorin, Susie held Project Manager and Senior Business Analyst roles at Clearstone Capital Partners, AAXIS Commerce, Autodesk, Good Technology, Sephora, Genentech, Pacific Gas & Electric Company, Oracle, and others. Throughout her career, Susie has consistently demonstrated her ability to drive continuous improvement, optimize operational efficiency, and deliver measurable business value.
Academic Background
Susie holds a Bachelor's degree in Business Administration from the University of California, Berkeley, where she graduated with honors.
Areas of Expertise
- Project Management
- Business Analysis
- Process Improvement
- Cross-functional Collaboration
- Stakeholder Management
- Financial Modeling
- Data Analysis
- Agile Methodologies
Professional Impact
During her tenure at Clearstone Capital Partners, Susie led the implementation of a new customer relationship management (CRM) system, resulting in a 25% increase in sales productivity and a 15% improvement in customer satisfaction. At AAXIS Commerce, she spearheaded the development of a custom e-commerce platform, which drove a 20% increase in online revenue and a 30% reduction in operational costs.
Conclusion
With her extensive experience, strong technical skills, and proven track record of driving successful project outcomes, Susie Pham is a valuable asset to any organization. Her ability to bridge the gap between business and technology, coupled with her strategic mindset and collaborative approach, make her an ideal Project Manager for complex, high-impact initiatives.