Swati Rai

User Experience Designer

Berlin, Berlin, Germany

Professional Overview
Swati Rai is a versatile User Experience Designer with a proven track record of creating innovative digital solutions that enhance user engagement and drive business success. With expertise spanning user research, interaction design, and usability testing, she has made significant contributions to the digital transformation efforts of leading organizations across various industries.

Experience Summary

Current Role
As a User Experience Designer at EY, Swati is responsible for leading the end-to-end design process for a range of digital products and services. She collaborates cross-functionally with product managers, developers, and stakeholders to understand user needs, ideate design concepts, and deliver intuitive and visually appealing interfaces. Swati's design solutions have been instrumental in improving customer satisfaction and driving measurable business outcomes for her clients.

Career Progression
Prior to joining EY, Swati held UX design roles at Adori Labs, Inc., Sitetracker, Possible, and Freelancer.com, where she honed her skills in user research, interaction design, and prototyping. Throughout her career, she has consistently demonstrated the ability to translate complex business requirements into user-centric designs, consistently earning recognition for her innovative thinking and problem-solving skills.

Academic Background
Swati holds a Bachelor of Arts in Visual Communication from the National Institute of Design, Ahmedabad, where she graduated with distinction. Her academic training has provided her with a strong foundation in design principles, user-centered design methodologies, and emerging trends in the field of human-computer interaction.

Areas of Expertise

• User experience design

• User research and usability testing

• Interaction design and information architecture

• Prototyping and design visualization

• Agile design and development methodologies

• Collaboration with cross-functional teams

Professional Impact
At Adori Labs, Swati spearheaded the redesign of the company's flagship project management platform, resulting in a 25% increase in user engagement and a 15% reduction in customer support inquiries. During her time at Sitetracker, she led the design and implementation of a new mobile application, which was instrumental in improving field technician productivity and customer satisfaction.

Conclusion
Swati Rai is a passionate and results-oriented User Experience Designer with a proven ability to create user-centric digital solutions that drive meaningful impact. Her blend of design expertise, industry knowledge, and collaborative approach positions her as a valuable asset in driving digital transformation initiatives for organizations seeking to enhance their customer experience and achieve their business objectives.