SA

Sylvia Anderson

VP of Sales

Contact Information:


  • Name: Sylvia Anderson

  • Location: White Rock, British Columbia, Canada

  • Current Role: Vice President of Customer Success at Aya Care



  • Professional Summary:

  • Over 12,000 followers and 500+ connections on LinkedIn.

  • Known for professionalism, dedication, and care.


Professional Experience:


  • Aya Care:

  • Title: Vice President of Customer Success

  • Start Date: May 28, 2024

  • Key Responsibilities:

  • Overseeing customer success initiatives to enhance client relationships and satisfaction.

  • Driving strategic customer success programs to boost engagement and retention.


  • Previous Roles:

  • HumanaCare:

  • Recognized as a top producer.

  • Built strong client relationships and established a significant reputation as a hard worker and team player.

  • Gauged by colleagues for the ability to connect with people and demonstrate a genuine passion for health and wellness.

  • White Space Marketing Group:

  • Role in B2C/B2B Writing:

  • Focused on content creation for various formats, including healthcare blogging, podcasting, copywriting, and poetry.

  • Demonstrated adaptability through a broad range of writing mediums.


Skills and Expertise:


  • Customer Success Strategy:

  • Specializes in Employee Assistance Programs (EAP), showcasing extensive leadership and client-focused service delivery.

  • Emphasizes wellness spending accounts (WSAs) to enhance employee retention and satisfaction.


  • Project Management:

  • Expertise in managing strategic projects to improve organizational efficiency and client outcomes.


  • Public Relations & Management Consulting:

  • Skilled in developing public relations strategies and providing consultation on management practices.


Advocacy and Volunteering:


  • Actively advocates for mental health and wellness programs within corporate environments.

  • Volunteering Experience:

  • BC SPCA: Served as a Volunteer Coordinator from 1996 to 2000, contributing to animal welfare.

  • Orphaned Wildlife Rehabilitation Society: Volunteered from 2009 to 2011, supporting animal care initiatives.


Endorsements and Recommendations:


  • Tracey Tersigni:

  • Highlighted as personable, friendly, and an extremely hard worker.

  • Noted for her ability to move mountains and maintain top talent standards.

  • Laura Haynes:

  • Known for professionalism and dedication.

  • Commanding experience in the Employee Assistance Program (EAP) realm, always focusing on client success.


Additional Insights:


  • Sylvia Anderson actively shares and discusses the importance of employee benefits and mental health awareness on professional platforms.

  • She promotes wellness spending accounts (WSAs) as a vital tool for employee well-being, contributing to higher retention and satisfaction rates.


Sylvia Anderson's role and expertise at Aya Care mark her as a highly influential figure in customer success and employee wellness sectors. Her strong background, validated by significant endorsements and comprehensive volunteer work, positions her as an asset capable of driving customer satisfaction and advocating for workplace wellness initiatives effectively.