Professional Overview

Ta My is an accomplished Operations Coordinator and Administrative professional based in Ho Chi Minh City, Vietnam. Her current role and responsibilities involve coordinating operations and administrative tasks, leveraging her expertise in sales, customer service, and team management to drive business growth and improvement. Key expertise areas include operations management, administration, sales, and customer relationship management, with an industry focus on consumer goods, education, and professional services.

Experience Summary

Current Role

As an Operations Coordinator and Administrative at SGS (2019-2021), Ta My was responsible for managing day-to-day operations, coordinating administrative tasks, and providing exceptional customer service. Her key achievements and industry impact include streamlining operational processes, improving customer satisfaction, and contributing to the growth and development of the organization.

Career Progression

Ta My's notable previous roles include Executive Sales Consultant at Skinfood Vietnam (2016-2018) and Salesperson at Tini World Education Center (2013-2016). Her career trajectory and growth are marked by increasing responsibilities, skills development, and contributions to business growth. Key achievements and contributions include consistently meeting or exceeding sales targets, building strong customer relationships, and demonstrating leadership and teamwork skills.

Academic Background

Ta My holds a Bachelor of Laws (LLB) in Law from Ho Chi Minh City University of Law (ULAW) (2017-2020) and a Bachelor of International Relations from Ho Chi Minh University of Foreign Language and Information Technology (2012-2016). Her academic background provides a solid foundation in law, international relations, and language, with notable specializations in business law, international trade, and cultural studies.

Areas of Expertise

Ta My's industry-specific skills include operations management, sales, customer service, and team management. Her technical competencies include Microsoft Office, customer relationship management (CRM) software, and data analysis tools. Leadership and management capabilities are demonstrated through her experience in leading sales teams, managing customer relationships, and contributing to business growth and development.

Professional Impact

Ta My's notable projects and initiatives include process improvement projects, customer satisfaction campaigns, and sales growth initiatives. Her industry contributions include participating in industry conferences, workshops, and training programs, and sharing best practices with colleagues and peers. Measurable achievements include consistently meeting or exceeding sales targets, improving customer satisfaction ratings, and contributing to the growth and development of the organization.

Conclusion

Ta My's professional trajectory is marked by increasing responsibilities, skills development, and contributions to business growth and improvement. Her current focus is on leveraging her expertise in operations management, sales, and customer service to drive business growth and improvement. Her value proposition includes a unique combination of operational, sales, and customer service skills, with a strong academic background and a proven track record of achieving results and driving business growth.