Professional Overview
Tannistha Roy is a seasoned Infra tech support analyst with a strong background in IT services, currently based in West Bengal, India. Her current role and responsibilities involve providing technical support for infrastructure, leveraging key expertise areas in IT service management and cloud computing. Her industry focus is on delivering high-quality services to clients across various sectors.
Experience Summary
Current Role
As an Infra tech support analyst at Accenture, Tannistha's key responsibilities include troubleshooting, incident management, and problem management. Her current position details involve working closely with clients to resolve technical issues, ensuring minimal downtime and optimal system performance. Although specific achievements are not available, her role significantly impacts the industry by ensuring seamless operations and high customer satisfaction.
Career Progression
Tannistha's career trajectory began with her role as a System Engineer at Tata Consultancy Services, where she worked from 2019 to 2024. Prior to her current role, she held the position of Assistant System Engineer. Her career growth is marked by progressive roles, each contributing to her expertise in IT service management and technical competencies.
Academic Background
Information regarding Tannistha's academic background is currently unavailable.
Areas of Expertise
Given her experience, Tannistha's areas of expertise likely include:
- IT service management
- Cloud computing
- Technical support
- Incident and problem management
- Leadership and team collaboration
Professional Impact
Although specific projects or initiatives are not detailed, Tannistha's work as an Infra tech support analyst contributes to the overall efficiency and reliability of IT services. Her measurable achievements would be reflected in client satisfaction, resolution rates, and the quality of service delivery.
Conclusion
Tannistha Roy's professional trajectory is marked by consistent growth and a strong focus on IT service delivery. Currently, her focus is on providing high-quality technical support as an Infra tech support analyst at Accenture. Her value proposition lies in her ability to blend technical expertise with a customer-centric approach, ensuring seamless IT operations for her clients.
