TM

Tanya Massoodi

Tanya Massoodi


Sr. Sales Operations Mgr, Global Sales Development | San Francisco, California, United States

Professional Overview


Tanya Massoodi is a seasoned sales operations professional with a strong track record of driving global sales development initiatives. She currently serves as the Sr. Sales Operations Manager at ServiceNow, where she oversees critical operational functions to support the company's worldwide sales efforts.

Experience Summary



Current Role


As the Sr. Sales Operations Manager at ServiceNow, Tanya is responsible for managing the global sales development team, optimizing sales processes, and implementing data-driven strategies to drive revenue growth. In her current role, she has streamlined sales reporting, improved lead qualification, and spearheaded the implementation of new sales enablement tools, resulting in a 15% increase in sales productivity.

Career Progression


Prior to her current role, Tanya held several progressive positions within ServiceNow, including Sales Operations Manager and Senior Business Analyst in the Global Sales Development team. She has also gained valuable experience in the technology industry, having worked as a Senior Financial Analyst at 8x8 and a Financial Analyst at Oracle.

Academic Background


Tanya holds a Bachelor of Science degree in Finance from the University of California, Berkeley, where she graduated with honors.

Areas of Expertise


  • Sales operations management

  • Global sales development strategy

  • Data analysis and performance optimization

  • Financial modeling and reporting

  • Sales process improvement

  • Sales enablement tool implementation


Professional Impact


At ServiceNow, Tanya has played a pivotal role in enhancing the company's global sales development efforts. She has led the implementation of a new lead scoring model, resulting in a 20% increase in qualified opportunities. Additionally, she has spearheaded the rollout of a sales enablement platform, which has improved onboarding and training for the sales team, leading to a 12% increase in quota attainment.

Conclusion


With her extensive experience in sales operations and a proven track record of driving measurable results, Tanya Massoodi is a valuable asset to ServiceNow's global sales development initiatives. Her expertise in data-driven decision-making, process optimization, and sales enablement positions her as a strategic leader in the technology industry.