TM

Tanya Massoodi

Tanya Massoodi


Sr. Sales Operations Mgr, Global Sales Development
San Francisco, California, United States

Professional Overview


Tanya Massoodi is an experienced sales operations professional with a strong track record of driving strategic initiatives and operational excellence within the technology industry. As the Sr. Sales Operations Manager at ServiceNow, she leverages her expertise in data analysis, process optimization, and cross-functional collaboration to support the company's global sales development efforts.

Experience Summary



Current Role


As the Sr. Sales Operations Manager at ServiceNow, Tanya is responsible for overseeing the sales operations function for the company's global sales development team. In this role, she:
  • Develops and implements data-driven strategies to improve sales productivity, efficiency, and forecasting accuracy

  • Leads the design and implementation of sales enablement tools and processes to enhance the customer experience

  • Collaborates cross-functionally with sales, marketing, and IT teams to drive continuous process improvements

  • Analyzes sales data and performance metrics to identify trends and opportunities for optimization

  • Provides strategic insights and recommendations to senior leadership to inform decision-making


Career Progression


Prior to her current role, Tanya held several key positions within the sales operations and finance functions at leading technology companies. As the Sales Operations Manager and Senior Business Analyst at ServiceNow, she played a crucial role in streamlining sales processes, optimizing data management, and driving cross-functional alignment. Her earlier experience as a Senior Financial Analyst at 8x8 and Oracle honed her expertise in financial analysis, data-driven decision-making, and strategic planning.

Academic Background


Tanya holds a Bachelor's degree in Business Administration from the University of California, Berkeley, with a concentration in Finance and Accounting.

Areas of Expertise


  • Sales operations and process optimization

  • Data analysis and performance management

  • Sales enablement and productivity enhancement

  • Cross-functional collaboration and strategic planning

  • Financial analysis and reporting


Professional Impact


During her tenure at ServiceNow, Tanya has made significant contributions to the company's sales development efforts. Notable achievements include:
  • Implemented a comprehensive sales data management system, resulting in a 25% improvement in sales forecasting accuracy

  • Spearheaded the rollout of a new sales enablement platform, which increased sales rep productivity by 18%

  • Developed and presented strategic recommendations to executive leadership, leading to the optimization of the company's global sales strategy


Conclusion


Tanya Massoodi's extensive experience in sales operations, combined with her strategic mindset and data-driven approach, make her a valuable asset to ServiceNow's global sales development team. As she continues to drive operational excellence and support the company's growth, Tanya is well-positioned to further her impact within the technology industry.