Professional Overview
Tasheen Jackson is a seasoned QA professional currently based in Seagoville, Texas, United States. With a strong background in quality assurance and customer service, Tasheen has developed key expertise in ensuring high-quality products and services. The industry focus spans healthcare and public services, with a notable presence in the QA sector.
Experience Summary
Current Role
Tasheen Jackson is currently serving as a QA at HMS, a position held since November 1, 2012. Key responsibilities include ensuring the quality of products and services, identifying and addressing defects, and collaborating with cross-functional teams to improve overall quality. While specific achievements are not detailed, Tasheen's long tenure in this role suggests a high level of competency and dedication to quality assurance.
Career Progression
Notable previous roles include customer service at WellPoint from August 1, 2005, to January 1, 2006, and dispatcher at Balch Springs Police Dept from January 1, 2004, to January 1, 2005. These roles indicate a career trajectory that values service, communication, and problem-solving. However, specific details on achievements and contributions in these roles are not available.
Areas of Expertise
Given the background in QA and customer service, Tasheen's areas of expertise likely include:
- Quality assurance methodologies
- Customer service and relations
- Problem-solving and conflict resolution
- Communication and teamwork
Professional Impact
While specific projects or initiatives are not detailed, Tasheen's long-standing role in QA suggests a commitment to improving product and service quality. The impact of this work would be in ensuring that products meet high standards, potentially leading to increased customer satisfaction and loyalty.
Conclusion
Tasheen Jackson's professional trajectory is marked by a commitment to quality assurance and customer service. Currently focused on QA, Tasheen brings a wealth of experience and dedication to ensuring high-quality outcomes. The value proposition lies in the ability to leverage this experience to enhance product and service quality, contributing to overall business success and customer satisfaction.
