Tatiana R.
Patient Financial Representative | Miami, Florida, United States
Professional Overview
Tatiana R. is a dedicated Patient Financial Representative with extensive experience in the healthcare industry. She excels at navigating complex financial processes, providing exceptional customer service, and ensuring patients receive the support they need to manage their medical expenses.
Current Role
Tatiana currently serves as a Patient Financial Representative at Baptist Health South Florida, a leading healthcare provider in the region. In this role, she is responsible for:
- Assisting patients with understanding their medical bills and insurance coverage
- Facilitating payment plans and financial assistance programs
- Resolving billing inquiries and addressing patient concerns
- Collaborating with insurance providers to ensure accurate and timely reimbursements
- Maintaining accurate patient financial records and documentation
Through her commitment to patient-centric care and attention to detail, Tatiana has consistently earned positive feedback from both patients and her colleagues.
Career Progression
Prior to her current role, Tatiana held positions as a Medical Billing Specialist and a Customer Service Representative in the healthcare industry. This diverse background has equipped her with a well-rounded understanding of the financial and administrative aspects of patient care, allowing her to provide comprehensive support to the individuals she serves.
Academic Background
Tatiana holds an Associate's degree in Business Administration, which has provided her with a solid foundation in financial management and customer service principles.
Areas of Expertise
- Patient financial counseling and education
- Medical billing and insurance claims processing
- Customer service and conflict resolution
- Attention to detail and data accuracy
- Collaboration and teamwork within a healthcare setting
Professional Impact
Through her exceptional customer service and commitment to resolving patient financial challenges, Tatiana has consistently received positive feedback from both patients and her colleagues. She is known for her ability to navigate complex financial processes, identify creative solutions, and maintain a calm and empathetic demeanor even in high-stress situations.
Conclusion
With her extensive experience, strong problem-solving skills, and dedication to patient-centered care, Tatiana is poised to continue making a positive impact within the healthcare industry. She is committed to furthering her professional development and leveraging her expertise to enhance the financial well-being of the patients she serves.
