Professional Summary

Professional Overview

Taylor Berend is a seasoned bartender with a proven track record of delivering exceptional customer experiences. With a strong focus on beverage knowledge, hospitality, and interpersonal skills, Taylor has developed a reputation for creating memorable moments and fostering loyal customer relationships.

Experience Summary

Current Role

As a Bartender at ALEX AND ANI, Taylor is responsible for crafting high-quality cocktails, providing attentive service, and ensuring a welcoming ambiance for all guests. Leveraging their extensive beverage expertise, Taylor is instrumental in maintaining the establishment's reputation for exceptional mixology and impeccable service.

Career Progression

Prior to their current role, Taylor served as a Customer Experience Enhancer at CycleBar, where they played a vital role in elevating the overall customer experience through personalized attention, effective communication, and a deep understanding of the brand's values. Additionally, Taylor held the position of Customer Service Associate at Anthropologie, further honing their skills in client-centric service delivery.

Taylor's early career experience includes a role as an Assistant Swim Coach at New Albany Links Golf Club, where they developed their leadership abilities and demonstrated a passion for coaching and mentoring.

Academic Background

Taylor holds a Bachelor's degree in Hospitality Management from the University of Cincinnati, where they specialized in the culinary arts and hospitality operations.

Areas of Expertise

• Mixology and beverage knowledge

• Exceptional customer service and hospitality

• Employee training and development

• Inventory management and cost control

• Adaptability and problem-solving

Professional Impact

Throughout their career, Taylor has consistently made significant contributions to the organizations they have been a part of. As a Bartender at ALEX AND ANI, they have been instrumental in maintaining the establishment's reputation for exceptional cocktails and service, leading to consistently high customer satisfaction ratings. Additionally, Taylor's previous roles at CycleBar and Anthropologie have demonstrated their ability to positively impact the overall customer experience and drive business growth.

Conclusion

With a strong foundation in the hospitality industry and a steadfast commitment to delivering exceptional service, Taylor Berend is poised to continue making a meaningful impact in their current role and beyond. Their versatile skill set, coupled with a passion for creating memorable experiences, positions Taylor as a valuable asset to any organization in the food and beverage sector.