Tayyaba Rafi

HR and Business Support Lead | Dubai, United Arab Emirates

Professional Overview

Tayyaba Rafi is an accomplished HR and Business Support professional with over 7 years of diversified experience across the aviation, technology, and banking sectors. As the HR and Business Support Lead at Gallagher Security, she is responsible for driving strategic HR initiatives, managing day-to-day operations, and providing seamless business support to ensure organizational efficiency and employee satisfaction.

Experience Summary

Current Role

HR and Business Support Lead, Gallagher Security (2024-11-01 to Present)

• Oversees all HR-related functions, including recruitment, onboarding, performance management, and employee relations

• Spearheads the development and implementation of HR policies, procedures, and best practices to align with the company's long-term goals

• Collaborates cross-functionally to identify and address business challenges, providing data-driven insights and recommendations

• Leads the business support team, ensuring the efficient coordination of administrative tasks and the optimization of operational workflows

Career Progression

HR Contract Specialist, Aerviva Aviation Consultancy & Recruitment (2023-11-01 to 2024-11-01)

• Managed the full life cycle of contract administration, ensuring compliance with relevant labor laws and regulations

• Provided HR advisory services to clients, offering guidance on employment-related matters and best practices

• Played a key role in streamlining recruitment processes and improving candidate experience

HR & Payroll Specialist, Expert Mark Group (2023-02-01 to 2023-11-01)

• Administered the company's payroll system, ensuring accurate and timely processing of employee salaries and benefits

• Collaborated with the finance team to reconcile payroll data and maintain meticulous records

• Assisted in the implementation of a new HRIS system, leading to enhanced data management and reporting capabilities

Academic Background

• Bachelor of Business Administration, University of Dubai (2016)

• Diploma in Human Resource Management, CIPD (2018)

Areas of Expertise

• HR strategy and policy development

• Talent acquisition and onboarding

• Performance management and employee engagement

• Payroll and benefits administration

• Business process optimization

• Cross-functional collaboration and stakeholder management

Professional Impact

• Spearheaded the implementation of a new performance management framework, resulting in a 20% increase in employee satisfaction and a 15% improvement in goal attainment

• Redesigned the company's onboarding program, leading to a 30% reduction in new hire turnover within the first year

• Streamlined the payroll process, reducing processing time by 25% and minimizing errors by 10%

Conclusion

Tayyaba Rafi is a versatile HR and business support professional with a proven track record of driving organizational excellence. Her strategic mindset, coupled with her hands-on experience in managing HR operations and delivering business-enabling solutions, makes her a valuable asset to Gallagher Security and its ongoing success.