Professional Summary
Professional Overview
Teresa Roberts is an experienced Care Coordinator with a diverse background in social work, behavioral health, and patient advocacy. She specializes in coordinating comprehensive care plans and supporting clients through complex healthcare systems.
Current Role
As a Care Coordinator at Ophelia, Teresa is responsible for assessing client needs, developing personalized care plans, and connecting them with appropriate resources and services. She serves as a vital liaison between clients, healthcare providers, and community organizations to ensure seamless continuity of care. Through her empathetic and collaborative approach, Teresa helps clients overcome barriers and achieve their health and wellness goals.
Career Progression
Prior to her current role, Teresa gained valuable experience as a Social Work Intern at Medical City McKinney, where she conducted comprehensive assessments, facilitated support groups, and collaborated with multidisciplinary teams to coordinate patient care. She also previously served as a Continuum of Care Manager at TriTanium Solutions and a Substance Use Advocate at BayMark Health Services, honing her skills in case management, client advocacy, and community resource navigation.
Earlier in her career, Teresa worked as a Registered Behavior Technician and Behavior Therapist, providing direct support and intervention services for individuals with autism and related developmental disorders. This hands-on experience in the behavioral health field has equipped her with a deep understanding of the challenges faced by vulnerable populations and the importance of personalized, compassionate care.
Academic Background
Teresa holds a Bachelor of Social Work degree from the University of North Texas, where she graduated with honors. Her education has provided her with a strong foundation in social work principles, clinical assessment, and evidence-based interventions.
Areas of Expertise
- Care coordination and case management
- Behavioral health and substance use support
- Client advocacy and empowerment
- Community resource identification and referral
- Multidisciplinary team collaboration
- Effective communication and interpersonal skills
- Trauma-informed and culturally sensitive practice
Professional Impact
Throughout her career, Teresa has demonstrated a deep commitment to improving the lives of her clients. She has spearheaded initiatives to streamline care coordination processes, fostered meaningful collaborations with community partners, and advocated for the expansion of accessible, holistic healthcare services. Her tireless efforts and unwavering dedication have earned her the respect of her colleagues and the trust of the individuals and families she serves.
Conclusion
With her extensive experience, clinical expertise, and unwavering dedication to client-centered care, Teresa Roberts is poised to continue making a meaningful impact in the healthcare industry. As she progresses in her career, she remains committed to enhancing the well-being of her clients, advocating for systemic change, and contributing to the advancement of the social work and care coordination professions.
