Overview
Name: Tero Rautiainen
Position: Agile Product Manager
Company: Nordea
LinkedIn Profile: [Tero Rautiainen - Nordea](https://fi.linkedin.com/in/tero-rautiainen-93823059)
Professional Background
Tero Rautiainen holds the position of Agile Product Manager at Nordea, a prominent financial services group in the Nordic and Baltic regions. His professional focus areas center around product management, with a passion for customer experience and continuous improvement. Notable for his proactive attitude, Rautiainen is known for tackling challenges head-on and striving for excellence in his role.
Key Professional Attributes
- Expertise in Product Management: Tero is recognized for his deep understanding of product management principles and practices, aiming to enhance customer experiences and optimize product offerings.
- Agile Methodology Proponent: He is well-versed in agile methodologies, particularly within the context of large-scale financial institutions like Nordea. His contributions play a crucial role in Nordea's agility transformation, allowing the bank to remain competitive in a rapidly evolving digital landscape.
Contributions to Nordea
Nordea has adopted a Scaled Agile Framework (SAFe) to improve digital experiences and streamline operations. Tero Rautiainen, in his capacity as Agile Product Manager, contributes significantly to these initiatives by ensuring that product management processes are aligned with agile best practices:
- Integration of IT and Business Units: Under the 'One Digital' organization, Tero plays a crucial role in integrating engineering, QA, design, and customer experience to deliver superior digital solutions.
- Scaled Agile Implementation: He has been involved in Nordea's journey to implement the Scaled Agile Framework, which involves coordinating efforts across multiple teams to deliver customer-centric solutions efficiently.
Notable Achievements
- Enhanced Digital Platforms: Part of the team responsible for consolidating 46 fragmented digital platforms into a single, state-of-the-art Nordic-scale platform, which supports over 120 million logins per month.
- Agile Learning Programs: Contributed to the development and implementation of agile learning programs, empowering over 5,500 colleagues with agile skills. This initiative has resulted in significant improvements in team autonomy, mastery, and purpose.
Professional Interests and Competences
Tero Rautiainen's professional interests include:
- Continuous Improvement: Actively seeks to enhance products and processes for better customer satisfaction.
- Customer Experience: Focuses on creating and optimizing customer journeys, leveraging digital tools and methodologies.
- Agile Execution: Passionate about the implementation and support of agile methodologies to foster collaborative and efficient work environments.
External Engagement
Tero participates in various external forums and programs, complementing his role at Nordea. He engages with initiatives like Kasvu Open, where he contributes his expertise to support business growth and innovation in regional companies.
Conclusion
Tero Rautiainen is a key asset to Nordea's agile transformation journey, bringing valuable product management expertise and a strong commitment to enhancing customer experiences. His proactive approach and dedication to continuous improvement make him a notable figure in the field of product management within the financial services industry.
