Terri Carroll

Professional Summary

Professional Overview
Terri Carroll is an accomplished finance and accounting professional with over 15 years of experience in the technology industry. As the Manager of Billing and Revenue at Dialogtech, she leverages her deep expertise in billing processes, financial reporting, and revenue management to drive operational efficiency and support the company's growth.

Experience Summary

Current Role
As the Manager of Billing and Revenue at Dialogtech, Terri is responsible for overseeing all billing and revenue-related activities, including invoicing, collections, and financial reporting. She has implemented streamlined processes and leveraged data analytics to enhance the accuracy and timeliness of billing, resulting in improved cash flow and customer satisfaction. Terri's leadership has been instrumental in supporting Dialogtech's expansion and maintaining strong financial performance.

Career Progression
Prior to her current role, Terri held various finance and accounting positions at Dialogtech and Applied Systems. As a Staff Accountant at Dialogtech, she played a key role in improving the company's month-end close and financial reporting procedures. Earlier in her career, Terri served as a Billing Coordinator and Accounting Support Technician at Applied Systems, where she demonstrated her ability to optimize billing workflows and provide valuable analytical support.

Academic Background
Terri holds a Bachelor's degree in Accounting from Governors State University and an Associate's degree in Business from Moraine Valley Community College. She has also completed coursework at DePaul University, further strengthening her foundation in liberal arts.

Areas of Expertise

• Billing and revenue management

• Financial reporting and analysis

• Process improvement and automation

• Data-driven decision making

• Team leadership and collaboration

Professional Impact
Throughout her career, Terri has consistently made significant contributions to the organizations she has served. At Dialogtech, she has spearheaded initiatives to enhance the company's billing and revenue operations, leading to improved cash flow, reduced write-offs, and enhanced customer satisfaction. Terri's expertise in data analysis and process optimization has enabled her to identify and implement strategic improvements, positioning Dialogtech for continued growth and success.

Conclusion
Terri Carroll is a highly skilled finance and accounting professional with a proven track record of driving operational excellence in the technology industry. Her deep expertise, strategic mindset, and collaborative leadership style make her a valuable asset to Dialogtech and a respected contributor to the finance and accounting community.