Professional Summary
Professional Overview
Terry Hocevar is an experienced healthcare executive serving as the Patient Financial Services Director at Ashtabula County Medical Center (ACMC) in Ashtabula, Ohio. With a strong background in patient financial services, Terry oversees all aspects of revenue cycle management and patient financial operations for the medical center.
Experience Summary
Current Role
As the Patient Financial Services Director at ACMC since 2004, Terry is responsible for leading a team of financial specialists to ensure efficient and effective revenue cycle processes. Key contributions include:
- Streamlining patient billing and collections procedures to improve cash flow and reduce days in accounts receivable
- Implementing new financial reporting systems to provide enhanced data-driven insights for operational decision-making
- Developing training programs to upskill staff on evolving regulatory requirements and best practices in patient financial services
Through these initiatives, Terry has helped ACMC achieve industry-leading performance metrics in areas such as clean claim rates, self-pay collections, and patient satisfaction with the billing and payment experience.
Career Progression
Prior to joining ACMC, Terry held progressive roles in patient financial services at regional healthcare systems, gaining valuable experience in revenue cycle management, patient account resolution, and insurance claim processing. This breadth of expertise has enabled Terry to drive sustainable improvements in financial performance and the patient financial experience at ACMC.
Academic Background
Terry holds a Bachelor of Science in Business Administration from the University of Akron, with a concentration in Accounting. This educational background provides a strong foundation in financial management principles applicable to the healthcare industry.
Areas of Expertise
- Revenue cycle management
- Patient billing and collections
- Insurance claim processing and denials management
- Financial reporting and data analysis
- Team leadership and process improvement
Professional Impact
Under Terry's leadership, the patient financial services department at ACMC has consistently exceeded organizational goals for key performance indicators such as clean claim rates, days in accounts receivable, and patient satisfaction. Terry's innovative approach to revenue cycle optimization has been recognized by industry publications, and the medical center has been cited as a best-in-class example of effective patient financial services.
Conclusion
With nearly two decades of progressive experience in healthcare financial operations, Terry Hocevar is a proven leader in patient financial services. By driving strategic initiatives and fostering a culture of continuous improvement, Terry continues to enhance the financial performance and patient experience at Ashtabula County Medical Center.
