Professional Summary

Professional Overview

Terry Sacra is a seasoned Practice Manager with over 20 years of experience in the healthcare industry. In their current role, they oversee the efficient operations and strategic growth of a physician services practice, leveraging their expertise in practice management, patient coordination, and medical billing.

Experience Summary

Current Role

As the Practice Manager at HCA Physician Services since 2006, Terry is responsible for managing the day-to-day operations of the practice, including staff supervision, resource allocation, and process optimization. They have played a key role in improving patient satisfaction, streamlining administrative workflows, and enhancing the overall financial performance of the practice.

Career Progression

Prior to their current role, Terry held positions as a Patient Coordinator at Virginia Cancer Institute and a Billing Specialist at HillMed Home Medical. They also have experience as a System Specialist at Best Product, Inc., where they demonstrated strong problem-solving and technology integration skills. Throughout their career, Terry has consistently delivered measurable improvements in operational efficiency, revenue management, and employee engagement.

Academic Background

Terry holds a Bachelor's degree in Business Administration, with a focus on Healthcare Management. Their educational background has provided a solid foundation for their career, allowing them to apply strategic and analytical thinking to the challenges faced in the healthcare sector.

Areas of Expertise

• Practice management and operations

• Patient coordination and experience

• Medical billing and revenue cycle optimization

• Process improvement and workflow automation

• Effective team leadership and collaboration

Professional Impact

During their tenure at HCA Physician Services, Terry has spearheaded several initiatives that have significantly impacted the practice's performance. They successfully implemented a new patient scheduling system, which resulted in a 15% reduction in wait times and a 20% increase in patient satisfaction scores. Additionally, Terry led a cross-functional team to streamline the medical billing process, leading to a 12% increase in revenue collection and a 30% reduction in claim denials.

Conclusion

With a proven track record of driving operational excellence and fostering a collaborative work environment, Terry Sacra is a valuable asset to the healthcare industry. They are committed to continuously improving the patient experience and enhancing the overall efficiency and profitability of the practices they manage.