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Tetiana Khanas

Tetiana Khanas



Professional Overview


Tetiana Khanas is an experienced Customer Success Manager with a strong track record of driving customer satisfaction and retention. With expertise in logistics and customer service, she excels at identifying and addressing customer needs to ensure seamless experiences.

Experience Summary



Current Role


As the Manager of Customer Success at AISDR, Tetiana leads a team responsible for providing exceptional post-sale support to the company's growing client base. In this role, she oversees strategic initiatives to enhance customer engagement, resolve issues promptly, and foster long-term, collaborative partnerships.

Career Progression


Prior to her current role, Tetiana held positions as a Fleet Coordinator and Customer Representative at Millhouse Logistics Inc. In these roles, she honed her skills in logistics coordination, customer relationship management, and problem-solving, laying the foundation for her success as a Customer Success Manager.

Academic Background


Tetiana holds a Bachelor's degree in Business Administration from the Lviv National University of Trade and Economics, where she demonstrated academic excellence and a strong aptitude for customer-centric operations.

Areas of Expertise


  • Customer service and support

  • Logistics and supply chain management

  • Client relationship building and retention

  • Performance monitoring and data-driven decision making

  • Team leadership and collaboration


Professional Impact


Throughout her career, Tetiana has made significant contributions to her employers' success. As a Customer Representative, she consistently exceeded customer satisfaction targets, leading to numerous commendations. In her role as a Fleet Coordinator, she optimized logistics workflows, resulting in improved on-time delivery performance and cost savings.

Conclusion


With her extensive experience, strong customer focus, and ability to drive tangible results, Tetiana Khanas is poised to continue making a meaningful impact in the customer success domain. Her commitment to excellence and collaborative approach make her a valuable asset to any organization seeking to enhance its customer experience and loyalty.