Thais Farias
Account Manager and Client Relationship Professional
Sao Paulo, State of Sao Paulo, Brazil
Professional Overview
Thais Farias is an experienced account and client relationship manager with a strong focus on the healthcare and occupational health industries. She excels at building and maintaining long-term, strategic partnerships with clients to drive business growth and maximize satisfaction.
Experience Summary
Current Role
As the Gerente de contas e relacionamento com o cliente at RHMED Consultores Associados since January 2024, Thais is responsible for managing a portfolio of key client accounts. She works closely with clients to understand their unique needs and challenges, then develops customized solutions to address them. Thais' strong consultative approach and industry expertise have enabled her to consistently deliver measurable results for her clients.
Career Progression
Prior to her current role, Thais served as the Coordenadora de relacionamento at RHMED Consultores Associados from November 2022 to January 2024, where she was instrumental in strengthening client relationships and expanding the company's service offerings.
Earlier in her career, Thais held several senior-level positions in the occupational health and consulting sectors, including Consultor de Relacionamento Sênior at Mantris, Executiva de Contas Saúde Ocupacional at Unibem Medicina e Segurança do Trabalho, and Analista de negócios sênior Saúde Ocupacional at Marsh Brasil and JLT Brasil. Her diverse background has allowed her to develop a deep understanding of the industry's challenges and best practices.
Academic Background
Thais holds a bachelor's degree in Business Administration from the Universidade de São Paulo, where she graduated with distinction.
Areas of Expertise
- Account management and client relationship building
- Strategic consultative sales and solution development
- Occupational health and workplace safety program design
- Client-focused problem solving and project management
- Cross-functional team leadership and collaboration
Professional Impact
Throughout her career, Thais has consistently demonstrated her ability to drive measurable improvements for her clients. In her most recent role at RHMED Consultores Associados, she successfully increased client retention rates by 15% and grew the company's occupational health service offerings by 20%, resulting in a significant boost in revenue.
Conclusion
Thais Farias is a highly skilled and versatile account and client relationship professional with a proven track record of delivering exceptional results for her clients. Her deep industry knowledge, consultative approach, and strong leadership skills make her a valuable asset to any organization in the healthcare and occupational health sectors.
