Thalena Tappenbeck is a seasoned Lodging Partner Associate with extensive experience in the hospitality industry. She specializes in fostering strategic partnerships and optimizing lodging offerings to deliver exceptional customer experiences.
Experience Summary
Current Role
As a Lodging Partner Associate at Expedia.com / Expedia.de, Thalena is responsible for maintaining and expanding the company's network of hotel and vacation rental partners. She serves as the primary point of contact for key lodging providers, negotiating contract terms, managing inventory, and ensuring seamless integration with Expedia's booking platforms. Thalena's ability to build strong relationships and her deep understanding of market trends have contributed to the consistent growth of Expedia's lodging portfolio in the German market.
Career Progression
Prior to her current role, Thalena held the position of Event Coordinator at NH Hotel Group, where she planned and executed a wide range of corporate and social events. In this role, she demonstrated exceptional organizational skills, attention to detail, and the ability to deliver high-quality experiences for clients. Thalena's success in this role and her passion for the hospitality industry led to her transition into her current position at Expedia.
Academic Background
Thalena holds a Bachelor's degree in Hospitality Management from the University of Applied Sciences in Berlin, Germany. Her studies focused on hospitality operations, event planning, and customer service, providing her with a strong foundation for her career in the industry.
Areas of Expertise
- Lodging partner relationship management
- Inventory and contract negotiations
- Hotel and vacation rental product optimization
- Strategic planning and implementation
- Exceptional customer service and problem-solving skills
- Proficiency in German and English
Professional Impact
During her tenure at Expedia, Thalena has played a pivotal role in expanding the company's lodging portfolio in the German market. She has successfully onboarded numerous high-profile hotel and vacation rental partners, securing exclusive deals and driving incremental revenue growth. Thalena's ability to identify and capitalize on market trends has enabled Expedia to enhance its product offerings and stay ahead of the competition.
Conclusion
Thalena Tappenbeck is a driven and accomplished Lodging Partner Associate with a proven track record of success in the hospitality industry. Her expertise in partnership management, inventory optimization, and customer service, combined with her strategic mindset and strong industry relationships, make her a valuable asset to Expedia's continued growth and success in the German market.
