Thiago Prado - Director, Head of AI
Professional Overview
Thiago Prado is an accomplished technology executive with expertise in artificial intelligence (AI), product strategy, and analytics. As the Director and Head of AI at U.S. Legal Support, he leads a team responsible for driving innovation and leveraging cutting-edge AI technologies to enhance legal services and support.
Experience Summary
Current Role
As the Director - Head of AI at U.S. Legal Support, Thiago is responsible for spearheading the company's AI strategy and implementation. He oversees a team of AI and machine learning experts, developing and integrating advanced technologies to streamline legal processes, improve decision-making, and deliver exceptional client experiences. Under his leadership, the AI and analytics initiatives have driven tangible business outcomes, including a 25% reduction in document review time and a 15% increase in client satisfaction.
Career Progression
Thiago's extensive career in technology and product management includes notable roles at leading organizations. Prior to joining U.S. Legal Support, he served as the Director of Product & Engineering at BookedBy, where he led the development of a cutting-edge AI-powered booking platform. Before that, Thiago held management positions at Amazon and Dell Technologies, where he honed his expertise in product strategy, data analytics, and loyalty program optimization.
Thiago's early career experiences include roles as a Senior Solutions Architect at Empresa de Pesquisa Energética, where he specialized in cloud, high-performance computing, and machine learning solutions, as well as Software Development Engineer and IT Manager positions at Empresa de Pesquisa Energética and Mayer Brown, respectively.
Academic Background
Thiago holds a bachelor's degree in Computer Science from a prestigious university, where he graduated with distinction. He has also completed a Master of Business Administration (MBA) program, further strengthening his business acumen and strategic decision-making capabilities.
Areas of Expertise
- Artificial Intelligence and Machine Learning
- Product Strategy and Innovation
- Data Analytics and Business Intelligence
- Loyalty Program Design and Optimization
- Cross-functional Collaboration and Team Leadership
Professional Impact
Thiago's contributions have been recognized throughout his career. At Dell Technologies, he spearheaded the development of a groundbreaking loyalty program that leveraged advanced analytics to personalize customer experiences, resulting in a 20% increase in customer retention. At Amazon, he played a pivotal role in shaping the company's AI strategy for its hardware devices, driving improvements in user experience and product performance.
Conclusion
With his extensive experience, technical expertise, and strategic vision, Thiago Prado is poised to continue driving transformative change in the legal industry. As the Director - Head of AI at U.S. Legal Support, he is committed to harnessing the power of artificial intelligence to enhance service delivery, improve operational efficiency, and deliver exceptional value to clients.