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Thiago Prado

Thiago Prado


Director - Head of AI



Thiago Prado is an accomplished AI and product management executive with extensive experience driving innovation and strategic initiatives across diverse industries. As the Director - Head of AI at U.S. Legal Support, he spearheads the development and implementation of cutting-edge AI solutions to streamline operations, enhance customer experiences, and unlock new business opportunities.

Professional Overview


With a strong background in product management, data analytics, and emerging technologies, Thiago has a proven track record of translating complex business requirements into impactful AI-powered products and services. He specializes in developing AI strategies, managing cross-functional teams, and leveraging data-driven insights to drive organizational growth and transformation.

Experience Summary



Current Role


As the Director - Head of AI at U.S. Legal Support, Thiago is responsible for overseeing the company's AI initiatives and ensuring the successful integration of AI-powered solutions across various business functions. He leads a talented team of AI experts and works closely with stakeholders to identify strategic opportunities, prioritize projects, and deliver tangible business value.

Under Thiago's leadership, U.S. Legal Support has seen a significant improvement in operational efficiency, data-driven decision-making, and customer satisfaction through the implementation of innovative AI technologies. His ability to align AI initiatives with the company's broader strategic goals has positioned U.S. Legal Support as an industry leader in the use of AI for legal support services.

Career Progression


Prior to his current role, Thiago held various leadership positions in product management and engineering, including Director of Product & Engineering at BookedBy and Manager of Devices, Product Management, AI Strategy, and Analytics at Amazon. Throughout his career, he has demonstrated a strong ability to translate complex business problems into scalable, AI-driven solutions that drive measurable impact.

Thiago's early career experiences at Dell Technologies and Empresa de Pesquisa Energética further developed his expertise in product strategy, data analytics, and cloud computing, which he now leverages to drive AI-powered innovation at U.S. Legal Support.

Academic Background


Thiago holds a bachelor's degree in Computer Science from Colégio Cruzeiro and has completed an MBA internship in Loyalty Strategy, Insight, and Analytics at Dell Technologies. His educational background, combined with his extensive industry experience, has equipped him with a unique blend of technical and business acumen.

Areas of Expertise


  • AI strategy and implementation

  • Product management and development

  • Data analytics and business intelligence

  • Cross-functional team leadership

  • Stakeholder management and collaboration

  • Driving operational efficiency and cost optimization


Professional Impact


Throughout his career, Thiago has spearheaded numerous AI-driven initiatives that have delivered measurable business impact. At U.S. Legal Support, he has led the successful implementation of an AI-powered document management system, resulting in a 25% reduction in processing times and a 15% improvement in customer satisfaction.

Thiago's industry contributions extend beyond his direct responsibilities, as he is an active participant in AI industry forums and often shares his expertise through thought leadership articles and conference presentations.

Conclusion


With his exceptional leadership skills, deep technical expertise, and strategic vision, Thiago Prado is well-positioned to continue driving innovation and transforming U.S. Legal Support's operations through the seamless integration of AI-powered solutions. His unwavering commitment to delivering business value and his proven ability to translate complex challenges into impactful AI-driven solutions make him a valuable asset to the organization and the broader AI community.