Thiago Rigo
Retail Director | Boston, Massachusetts, United States
Professional Overview
Thiago Rigo is an experienced Retail Director with a proven track record of driving strategic growth and operational excellence in the sportswear industry. With expertise spanning product management, category management, and retail operations, he excels at aligning cross-functional teams to deliver exceptional customer experiences.
Experience Summary
Current Role
As the Retail Director at Converse, Thiago is responsible for overseeing the company's retail strategy and operations across the Northeast region. In this role, he leads a team of regional managers, spearheads the implementation of new retail initiatives, and collaborates with the broader leadership team to optimize the customer journey and drive revenue growth. Under Thiago's guidance, Converse has consistently exceeded sales targets and received industry recognition for its innovative retail experiences.
Career Progression
Prior to joining Converse, Thiago served as the Sportswear Category / Product Manager at Nike, where he contributed to the successful launch of several high-profile product lines. He also gained valuable experience in planning and analytics as a Planning Specialist at InBrands, and honed his technical skills during an internship in Database Administration at BM&FBOVESPA.
Academic Background
Thiago holds a Bachelor's degree in Business Administration from the University of São Paulo, where he graduated with distinction.
Areas of Expertise
- Retail strategy and operations management
- Category and product management
- Cross-functional collaboration and team leadership
- Data-driven decision making and analytics
- Omnichannel customer experience optimization
Professional Impact
As a Retail Director, Thiago has demonstrated his ability to drive sustainable growth and innovation. He has led the implementation of a new customer loyalty program that has resulted in a 20% increase in repeat business, and has spearheaded the integration of advanced data analytics to optimize store-level operations and inventory management.
Conclusion
With his extensive industry experience, strategic mindset, and proven leadership abilities, Thiago Rigo is well-positioned to continue making a significant impact in the sportswear retail industry. His commitment to customer-centric innovation and operational excellence makes him a valuable asset in any organization.