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Thomas Margraff

Thomas Margraff


Chief Operating Officer (COO)


Brussels, Brussels, Belgium



Professional Overview


Thomas Margraff is an experienced Chief Operating Officer (COO) with a proven track record of driving operational excellence and strategic growth. With over a decade of experience in the energy and professional services industries, he has developed a unique expertise in digital product management, customer experience optimization, and cross-functional team leadership.

Experience Summary



Current Role


As the Chief Operating Officer at Medicheck, Thomas is responsible for overseeing and optimizing the company's day-to-day operations. He leads a talented team of professionals to ensure efficient workflow, streamlined processes, and the successful execution of strategic initiatives. Under his guidance, Medicheck has achieved significant operational improvements, enhanced customer satisfaction, and delivered consistent growth.

Career Progression


Prior to his current role, Thomas held various leadership positions, including Product Owner - Selfcare at TotalEnergies Power and Gas Belgium, Digital Product Owner Consultant at World of Digits, and PM/PO Pool Leader at PYCOGroup. In these roles, he demonstrated his ability to drive digital transformation, enhance customer-centric product development, and optimize cross-functional collaboration. His diverse experience has allowed him to develop a well-rounded skill set, enabling him to excel in his current position as COO.

Academic Background


Thomas holds a Bachelor's degree in Business Administration from the Université libre de Bruxelles (ULB), where he specialized in Management and Entrepreneurship. His academic achievements and hands-on experience have equipped him with a strong foundation in strategic decision-making, operational efficiency, and organizational leadership.

Areas of Expertise


  • Digital product management and customer experience optimization

  • Cross-functional team leadership and workforce development

  • Strategic planning and organizational transformation

  • Process improvement and operational efficiency

  • Data-driven decision-making and performance management


Professional Impact


Throughout his career, Thomas has spearheaded numerous successful projects and initiatives. As the Product Owner - Selfcare at TotalEnergies Power and Gas Belgium, he led the development and implementation of a cutting-edge self-care platform, resulting in a 30% increase in customer engagement and a 15% reduction in operational costs. As a Digital Product Owner Consultant, he guided clients in leveraging digital solutions to enhance their competitive edge, consistently delivering measurable business impact.

Conclusion


Thomas Margraff's versatile experience, strategic mindset, and operational expertise make him a valuable asset in any organization. As the Chief Operating Officer at Medicheck, he is poised to drive continued growth, optimize operational efficiency, and enhance the company's competitive position within the healthcare industry.