Tia Squirewell

Financial Services Manager

Professional Overview
Tia Squirewell is an experienced financial services professional with a proven track record of driving operational efficiency and delivering exceptional customer service. As the Financial Services Manager at Lexington Medical Center, she leverages her expertise in patient financial advocacy and medical billing to optimize revenue cycle management and enhance the patient financial experience.

Experience Summary

Current Role
As the Financial Services Manager at Lexington Medical Center, Tia oversees a team of patient financial advocates, responsible for guiding patients through the complex healthcare financing landscape. In this role, she has implemented streamlined processes to improve billing accuracy, reduce claim denials, and increase patient satisfaction. Tia's strategic initiatives have resulted in a 15% reduction in accounts receivable and a 20% increase in timely patient payments.

Career Progression
Prior to her current role, Tia served as a Patient Financial Advocate at Lexington Medical Center, where she gained in-depth knowledge of the healthcare revenue cycle. In this position, she worked closely with patients to navigate insurance coverage, identify financial assistance options, and resolve billing discrepancies. Tia's exceptional interpersonal skills and analytical problem-solving abilities enabled her to consistently exceed patient satisfaction targets and reduce the number of unresolved financial cases.

Academic Background
Tia holds a Bachelor of Science in Finance from the University of South Carolina. She is a Certified Healthcare Financial Professional (CHFP) and maintains ongoing professional development through industry-leading training programs.

Areas of Expertise

• Healthcare revenue cycle management

• Patient financial advocacy and education

• Medical billing and coding

• Financial analysis and data-driven decision-making

• Team leadership and process improvement

Professional Impact
During her tenure at Lexington Medical Center, Tia has spearheaded several initiatives that have had a significant impact on the organization's financial performance and patient satisfaction. She played a key role in the implementation of a new patient financial portal, which has resulted in a 30% increase in online bill payments and a 25% reduction in call center volume. Tia's dedication to continuous improvement and her collaborative approach have earned her the respect of her colleagues and the trust of the patients she serves.

Conclusion
With her extensive experience in the healthcare financial services industry and her commitment to excellence, Tia Squirewell is poised to continue making a meaningful impact in her role as Financial Services Manager at Lexington Medical Center. Her ability to drive operational efficiencies, enhance the patient experience, and contribute to the overall financial health of the organization make her a valuable asset to her team and the community she serves.