Tia Wright is a Patient Support Care Coordinator with a diverse background in customer relations, operations, and early childhood education. She brings a unique blend of skills and experiences to her current role, where she is dedicated to providing exceptional support and care for patients.
Experience Summary
Current Role
As the Patient Support Care Coordinator at Ophelia, Tia is responsible for assisting patients with their healthcare needs, coordinating appointments, and ensuring seamless communication between patients and medical professionals. She leverages her strong customer service skills and empathetic approach to deliver a personalized, high-quality experience for each individual she serves.
Career Progression
Prior to her current role, Tia held various positions in customer service, operations, and education. She served as a Customer Relations | Operations Specialist at Doodle Bugs! Children's Learning Academy, where she contributed to the smooth running of the organization and fostered positive relationships with clients. Tia also has experience as a Customer Service Escalation Supervisor and Client Service Representative at Strategic Financial Solutions NY, where she honed her problem-solving abilities and ability to handle complex customer inquiries.
Earlier in her career, Tia worked as a Lead Preschool Teacher and Lead Teacher of After School Programs at EduKids Early Childhood Centers and Doodle Bugs! Children's Learning Academy, respectively. In these roles, she demonstrated her passion for working with children and her commitment to providing high-quality educational experiences.
Academic Background
Tia holds a Bachelor's degree in Early Childhood Education from the University of Buffalo, where she graduated with honors.
Areas of Expertise
- Patient support and care coordination
- Customer service and client relations
- Operations and process management
- Early childhood education and program development
- Effective communication and problem-solving skills
- Empathetic and compassionate approach to patient interactions
Professional Impact
Throughout her career, Tia has consistently demonstrated her ability to positively impact the organizations she has been a part of. In her previous roles, she was known for her exceptional customer service, her ability to resolve complex issues, and her dedication to creating engaging and enriching educational experiences for children.
Conclusion
With her diverse background, strong interpersonal skills, and genuine commitment to patient care, Tia Wright is poised to continue making a meaningful impact in her role as a Patient Support Care Coordinator at Ophelia. Her passion for helping others and her drive to provide exceptional service make her a valuable asset to the organization.
