Tierre Maclin
Senior Manager, Care Delivery Services
Professional Overview
Tierre Maclin is a seasoned healthcare operations professional with over 10 years of experience in driving operational excellence and improving patient care outcomes. As the Senior Manager of Care Delivery Services at myPlace Health, Tierre leverages his deep expertise in healthcare facility administration, patient experience optimization, and cross-functional team leadership to enhance the delivery of high-quality, accessible care.
Experience Summary
Current Role
As the Senior Manager of Care Delivery Services at myPlace Health, Tierre oversees a team responsible for the daily operations of the organization's care facilities. In this role, he is instrumental in streamlining workflows, improving patient satisfaction, and ensuring regulatory compliance. Tierre's strategic leadership has contributed to a 15% reduction in patient wait times and a 12% increase in patient retention across the facilities under his management.
Career Progression
Prior to his current position, Tierre served as the Day Center Manager at WelbeHealth, where he was responsible for the overall operations of a specialized care facility. In this role, he implemented innovative patient engagement initiatives that led to a 20% increase in patient participation in wellness programs. Earlier in his career, Tierre held healthcare operations management roles at DaVita Kidney Care, where he was recognized for his ability to drive operational efficiencies and enhance the patient experience.
Before transitioning to the healthcare industry, Tierre gained valuable experience in retail management, serving in various leadership positions at Target, including as an Engagement Specialist and Performance Team Lead at Gallup.
Academic Background
Tierre holds a Bachelor of Science degree in Business Administration from the University of Southern California, where he graduated cum laude with a focus on operations management and organizational behavior.
Areas of Expertise
- Healthcare facility administration and operations management
- Patient experience optimization and engagement
- Cross-functional team leadership and collaboration
- Process improvement and workflow streamlining
- Regulatory compliance and risk management
Professional Impact
During his tenure at WelbeHealth, Tierre spearheaded the implementation of a new patient monitoring system that resulted in a 30% reduction in adverse patient events. Additionally, he led the development of a comprehensive staff training program that improved employee satisfaction and retention by 18%.
Conclusion
Tierre Maclin's extensive experience in healthcare operations, coupled with his proven track record of driving measurable improvements, makes him a valuable asset to the myPlace Health team. With his strategic vision, adaptable leadership style, and unwavering commitment to enhancing patient care, Tierre is poised to continue making a significant impact in the healthcare industry.