Tiffany Harrison
VP, Customer Insights & Analytics, Strategy Team
Professional Overview
Tiffany Harrison is an accomplished and data-driven executive with over 25 years of experience in consumer insights, analytics, and strategic planning. She currently serves as the VP of Customer Insights & Analytics on the Strategy Team at iRobot, where she drives data-informed decision-making and develops innovative solutions to enhance the customer experience.
Experience Summary
Current Role
As the VP of Customer Insights & Analytics at iRobot, Tiffany is responsible for leveraging customer data and advanced analytics to uncover meaningful insights that inform the company's strategic direction. She leads a team of talented analysts and researchers, guiding them in the design and execution of cutting-edge market research initiatives. Tiffany's contributions have been instrumental in shaping iRobot's product roadmap and enhancing customer engagement.
Career Progression
Prior to her current role, Tiffany held several leadership positions in the consumer goods and food service industries. She served as the VP of Customer Insights & Analytics at Panera Bread, where she spearheaded the development of a comprehensive customer segmentation and targeting strategy that drove a significant increase in loyalty program enrollment and revenue growth. Tiffany also held director-level roles at Hill's Pet Nutrition and Colgate Palmolive, where she leveraged her expertise in consumer insights and analytics to drive product innovation and market expansion.
Academic Background
Tiffany holds a Master's degree in Business Administration from the University of Chicago Booth School of Business, where she graduated with distinction. She also earned a Bachelor's degree in Marketing from the University of Illinois Urbana-Champaign, where she was recognized for her academic excellence.
Areas of Expertise
- Customer insights and data analytics
- Strategic planning and decision-making
- Market research and segmentation
- Product innovation and go-to-market strategy
- Cross-functional collaboration and leadership
Professional Impact
Tiffany's work has had a significant impact on the organizations she has served. At Panera Bread, her customer insights-driven strategy contributed to a 15% increase in loyalty program enrollment and a 12% growth in revenue. At Hill's Pet Nutrition, she led the development of a data-driven product roadmap that resulted in the successful launch of several new pet food products, expanding the company's market share. Tiffany's expertise in leveraging data to drive business outcomes has made her a highly sought-after leader in the consumer insights and analytics field.
Conclusion
With her deep expertise in customer insights, advanced analytics, and strategic planning, Tiffany Harrison is poised to continue making a lasting impact in her role at iRobot. Her proven track record of driving data-informed decision-making and delivering measurable business results makes her a valuable asset to any organization seeking to enhance its customer experience and drive growth.
