Tina Nelson

Financial Counselor

Professional Overview

Tina Nelson is a highly experienced financial counselor with a proven track record of providing exceptional financial guidance and support to patients at St. Luke's Hospital. With over 15 years of industry experience, she has developed a deep understanding of the healthcare financial landscape and a unique ability to navigate complex financial challenges faced by patients.

Current Role

As a Financial Counselor at St. Luke's Hospital, Tina is responsible for assisting patients with understanding their financial obligations, identifying available financial assistance options, and developing personalized payment plans. Her exceptional communication skills, empathy, and attention to detail have enabled her to build strong relationships with both patients and healthcare providers, ensuring seamless financial coordination and positive patient experiences.

Career Progression

Prior to her current role, Tina held financial counseling positions at various healthcare facilities, steadily advancing her skills and expertise. Her journey has been marked by a consistent focus on delivering exceptional patient-centric care, leading to numerous accolades and recognition from her colleagues and the broader healthcare community.

Academic Background

Tina holds a Bachelor of Science in Business Administration from the University of Minnesota, with a concentration in Finance. Her academic achievements and commitment to professional development have been instrumental in shaping her ability to provide comprehensive financial guidance to patients.

Areas of Expertise

• Healthcare financial counseling

• Patient financial assistance program management

• Medicaid and Medicare eligibility determination

• Personalized payment plan development

• Effective communication and patient advocacy

• Collaboration with healthcare providers and administrative teams

Professional Impact

Throughout her career, Tina has made a significant impact on the lives of her patients, consistently exceeding financial counseling targets and earning the trust and respect of her colleagues. Her innovative approaches to patient financial support have contributed to improved patient satisfaction and reduced financial barriers to healthcare access within the communities she serves.

Conclusion

Tina Nelson's dedication to empowering patients and her unwavering commitment to delivering exceptional financial counseling services have made her a highly valued asset at St. Luke's Hospital. As she continues to navigate the evolving healthcare landscape, Tina remains focused on championing patient-centric financial solutions and contributing to the overall well-being of the communities she serves.