Tina Pearson
Manager, Patient Financial Services
Bremerton, Washington, United States
Professional Overview
Tina Pearson is an experienced healthcare finance professional with a proven track record of driving operational efficiency and enhancing patient financial services. As the Manager of Patient Financial Services at Harrison Medical Center, she leverages her expertise in revenue cycle management to optimize billing and collections processes, ensure compliance, and deliver exceptional customer service.
Experience Summary
Current Role
As the Manager of Patient Financial Services at Harrison Medical Center, Tina oversees a team of financial specialists responsible for processing patient accounts, managing insurance claims, and resolving billing inquiries. She has implemented streamlined workflows and data-driven strategies to improve the organization's overall revenue cycle performance, resulting in a 15% reduction in billing errors and a 20% increase in first-pass claim acceptance rates.
Tina's strong leadership skills and collaborative approach have also enabled her to foster a culture of continuous improvement within her department, empowering her team to identify and implement innovative solutions to enhance the patient financial experience.
Career Progression
Prior to her current role, Tina served as a Senior Financial Analyst at a regional healthcare network, where she spearheaded the development and implementation of a new financial reporting system. This initiative improved data transparency and enabled more informed decision-making, leading to a 10% increase in operational efficiency across the organization.
Earlier in her career, Tina held various financial and administrative roles within the medical billing and coding industry, gaining valuable experience in revenue cycle management, patient account reconciliation, and compliance.
Academic Background
Tina holds a Bachelor of Science in Accounting from the University of Washington, where she graduated with cum laude honors. She is also a Certified Patient Account Representative (CPAR), demonstrating her commitment to professional development and expertise in patient financial services.
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Billing and collections optimization
- Financial reporting and analysis
- Process improvement and workflow optimization
- Team leadership and development
- Compliance and regulatory adherence
Professional Impact
Under Tina's leadership, the Patient Financial Services department at Harrison Medical Center has achieved significant improvements in key performance metrics, including a 12% increase in net patient revenue and a 95% patient satisfaction rating for billing-related inquiries. Tina's innovative approach and dedication to excellence have earned her recognition as a subject matter expert within the organization, and she frequently serves as a guest speaker at industry events, sharing her insights and best practices with her peers.
Conclusion
With her extensive experience in healthcare finance and a steadfast commitment to driving operational excellence, Tina Pearson is poised to continue making a meaningful impact on the organizations she serves. Her strong leadership skills, coupled with her deep understanding of patient financial services, position her as a valuable asset in the ever-evolving healthcare industry.
