Tina Toth

Patient Financial Counselor
Sheridan, Wyoming, United States

Professional Overview

Tina Toth is a seasoned financial professional with over 20 years of experience in the healthcare and financial services industries. As a Patient Financial Counselor at Columbia Memorial Hospital, she is responsible for guiding patients through the complex process of navigating insurance coverage, payment options, and financial assistance programs. With a strong background in accounting, billing, and customer service, Tina brings a unique blend of technical expertise and empathetic client support to her role.

Experience Summary

Current Role

Patient Financial Counselor, Columbia Memorial Hospital (2021 - Present)

• Assist patients in understanding their insurance coverage, deductibles, and out-of-pocket responsibilities

• Provide guidance on financial assistance programs and payment plans to ensure patients receive the care they need

• Collaborate with insurance providers to resolve billing discrepancies and maximize reimbursements

• Implement process improvements to streamline patient financial counseling and enhance the overall patient experience

Career Progression

Biller, Columbia Memorial Hospital (2021 - Present)

• Responsible for accurate and timely submission of insurance claims and patient invoices

• Utilized specialized medical billing software to ensure compliance with industry regulations and maximize reimbursement

Accountant, National Carwash Solutions (2020 - 2021)

• Maintained accurate financial records and prepared monthly financial statements

• Assisted with the implementation of a new accounting software system to improve efficiency and data accuracy

Cashier & Receptionist, D.A. Davidson Companies (2019 - 2020)

• Provided exceptional customer service to clients, handling a high volume of inquiries and transactions

• Demonstrated strong attention to detail and problem-solving skills in a fast-paced environment

Service Manager 2, Wells Fargo (2018 - 2019)

• Supervised a team of financial service representatives, ensuring superior customer service and operational efficiency

• Implemented training programs to enhance team skills and knowledge, leading to improved client satisfaction and sales performance

Manager - Financial Services, Westcon (2000 - 2018)

• Managed a team of financial professionals responsible for invoicing, collections, and client account management

• Developed and implemented successful strategies to improve cash flow, reduce outstanding receivables, and enhance customer relationships

Academic Background

Tina holds a Bachelor of Science in Accounting from the University of Wyoming, where she graduated cum laude.

Areas of Expertise

• Healthcare financial counseling and patient advocacy

• Medical billing and insurance reimbursement

• Accounting and financial management

• Customer service and client relations

• Process improvement and operational efficiency

Professional Impact

Throughout her career, Tina has demonstrated a commitment to excellence and a passion for delivering exceptional financial services and support to her clients. Her ability to combine technical expertise with empathetic client care has earned her a reputation as a trusted and valuable member of the healthcare financial services community.

Conclusion

With her extensive experience, versatile skill set, and unwavering dedication to her work, Tina Toth is poised to continue making a meaningful impact in the healthcare industry. Her strong problem-solving abilities, collaborative approach, and customer-centric mindset make her an invaluable asset to any organization seeking to enhance its patient financial services and improve the overall patient experience.