Tischa Sloane is a seasoned higher education professional with over 15 years of experience in student services, admissions, and retention. As the Manager of Student Services at MedCerts, she leverages her expertise in enrollment management, student success coaching, and operational efficiency to drive positive outcomes for online learners.
Experience Summary
Current Role
As the Manager of Student Services at MedCerts, Tischa oversees a team of student success coaches, ensuring that online students receive the personalized support and resources they need to thrive. In this role, she has implemented new student onboarding processes, improved retention rates, and spearheaded the development of data-driven student engagement strategies.
Career Progression
Prior to her current role, Tischa held various leadership positions in the higher education sector, including Assistant Director of Admissions at Spartan College of Aeronautics and Technology, Online Advisor/Student Success Coach at FORTIS Colleges and Institutes, and Admissions Counselor/Student Advisor/Retention Specialist at Ashford University. Through these roles, she honed her skills in enrollment management, student advising, and data-driven decision making.
Academic Background
Tischa holds a Bachelor of Science degree in Business Administration from the University of Kansas. Her academic background, combined with her extensive industry experience, has equipped her with a well-rounded understanding of the challenges and opportunities within the higher education landscape.
Areas of Expertise
- Student services and enrollment management
- Online student success coaching and retention
- Data analysis and performance optimization
- Cross-functional collaboration and team leadership
- Process improvement and operational efficiency
Professional Impact
During her tenure at Spartan College, Tischa implemented a new customer relationship management (CRM) system, which led to a 20% increase in application conversion rates. At FORTIS Colleges, she developed a comprehensive onboarding program that contributed to a 15% improvement in student retention rates.
Conclusion
Tischa Sloane is a versatile and results-oriented higher education professional with a proven track record of driving student success and operational excellence. Her deep expertise in student services, combined with her collaborative leadership style and data-driven approach, make her a valuable asset to any organization committed to empowering online learners.
