Tisha Clark

Head of ExE | Learning & Development

Professional Overview
Tisha Clark is an accomplished learning and development leader with extensive experience in the luxury retail industry. As the Head of ExE | Learning & Development at The RealReal, she is responsible for designing and implementing innovative training programs that empower employees and enhance the overall customer experience.

Experience Summary

Current Role
In her current role as Head of ExE | Learning & Development, Tisha oversees the strategic development and execution of comprehensive training initiatives that support the company's growth and transformation. She collaborates closely with cross-functional teams to identify skill gaps, develop tailored learning solutions, and foster a culture of continuous learning and development.

Under Tisha's leadership, the ExE team has implemented a suite of interactive training modules and on-demand resources that have contributed to a 15% increase in employee engagement and a 20% improvement in customer satisfaction scores.

Career Progression
Prior to her current role, Tisha held various leadership positions within the luxury retail sector, including Head of ExE, Enablement, and Communications at The RealReal, Head of Education x Experience (ExE) at The RealReal, and Director of Training at Gucci. She has a proven track record of driving organizational transformation, optimizing training programs, and aligning employee development with business objectives.

Academic Background
Tisha holds a Bachelor's degree in Business Administration from the University of Southern California, where she graduated cum laude with a focus on marketing and organizational behavior.

Areas of Expertise

• Luxury retail industry expertise

• Learning and development strategy

• Instructional design and content development

• Change management and organizational transformation

• Talent development and employee engagement

• Cross-functional collaboration and stakeholder management

Professional Impact
Throughout her career, Tisha has been recognized for her ability to drive measurable improvements in employee performance and customer experience. At Gucci, she led the implementation of a comprehensive training program that resulted in a 25% increase in product knowledge and a 30% reduction in customer complaints.

Conclusion
Tisha Clark is a seasoned learning and development professional with a remarkable track record of success in the luxury retail industry. Her strategic vision, innovative approach, and strong leadership skills make her a valuable asset to The RealReal as they continue to enhance the customer experience and drive organizational growth.