Toby Reddick

Director of Fulfillment, North America
Los Angeles, California, United States

Professional Overview

Toby Reddick is an accomplished operations and logistics leader with extensive experience driving efficiency and innovation in the retail and eCommerce industries. As the Director of Fulfillment, North America at goodr, he is responsible for overseeing all facets of the company's fulfillment operations, ensuring seamless product delivery to customers across the region.

Experience Summary

Current Role

In his current role as Director of Fulfillment, North America at goodr, Toby is responsible for leading a team of professionals to optimize the company's distribution network and streamline fulfillment processes. He has implemented innovative strategies to enhance inventory management, order processing, and last-mile delivery, resulting in significant improvements in customer satisfaction and operational performance.

Career Progression

Prior to joining goodr, Toby held senior leadership positions at several prominent organizations, including Nordstrom, The Parts Authority, Toys"R"Us, and NFI. As the Senior Operations Manager 2 at Nordstrom, he played a pivotal role in enhancing the company's eCommerce fulfillment capabilities, leading to a marked increase in online sales and customer retention. In his previous role as the G.M. (Warehouse Facility Manager/ Multi-Site Leader) at The Parts Authority, Toby demonstrated exceptional management skills, overseeing multiple distribution centers and driving operational excellence across the organization.

Academic Background

Toby holds a Bachelor of Science degree in Supply Chain Management from the University of Southern California, where he graduated with distinction.

Areas of Expertise

• Retail and eCommerce operations management

• Inventory optimization and demand forecasting

• Logistics and supply chain strategy

• Fulfillment process improvement

• Cross-functional team leadership and collaboration

• Data-driven decision making and analytics

Professional Impact

Throughout his career, Toby has spearheaded numerous initiatives that have positively impacted the organizations he has served. At Nordstrom, he led the implementation of a new warehouse management system that enhanced order processing efficiency and reduced fulfillment times by 20%. At The Parts Authority, he successfully streamlined distribution operations, resulting in a 15% reduction in operating costs and a 12% increase in on-time delivery performance.

Conclusion

With his proven track record of driving operational excellence and his deep understanding of the retail and eCommerce industries, Toby Reddick is well-positioned to continue making a significant impact as the Director of Fulfillment, North America at goodr. His strategic vision, analytical prowess, and collaborative leadership style make him a valuable asset in the ever-evolving world of logistics and supply chain management.