Tom Biland, President and Chief Operating Officer
Professional Overview
Tom Biland is a seasoned executive with extensive experience in the aviation and food service industries. As the President and Chief Operating Officer of Flying Food Group, he oversees the company's day-to-day operations, strategic planning, and business development initiatives, driving the organization's growth and operational excellence.
Experience Summary
Current Role
As the President and COO of Flying Food Group since 2016, Tom is responsible for leading the company's overall business strategy, ensuring efficient and effective operations, and fostering a culture of innovation and continuous improvement. Under his leadership, Flying Food Group has expanded its market share, diversified its service offerings, and strengthened its reputation as a trusted provider of high-quality in-flight catering and food services.
Career Progression
Prior to his current role, Tom held several leadership positions within the aviation and food service sectors. He served as the Regional General Manager at Flying Food Group, where he was instrumental in driving regional expansion and improving operational efficiency. Before that, he held the role of General Manager at ASIG, a leading provider of ground handling and aviation support services, as well as at LSG Sky Chefs, a global leader in in-flight catering. Tom's extensive experience in managing complex operations and driving organizational growth has been a key asset in his career progression.
Academic Background
Tom holds a Bachelor's degree in Business Administration from the University of New Jersey, where he graduated with honors.
Areas of Expertise
Tom's areas of expertise include:
- Strategic operations management
- Supply chain optimization
- Facility and logistics management
- Business process improvement
- Talent development and team leadership
Professional Impact
Under Tom's leadership, Flying Food Group has achieved significant milestones, including:
- Expanding the company's footprint to new markets, increasing overall revenue by 25% over the past three years
- Implementing lean manufacturing principles and data-driven decision-making, leading to a 15% improvement in operational efficiency
- Spearheading the development of innovative food solutions and sustainability initiatives, enhancing the company's competitive edge
- Fostering a culture of continuous learning and employee development, which has resulted in a 20% increase in employee retention and a 30% improvement in customer satisfaction ratings
Conclusion
With his extensive industry knowledge, strategic vision, and proven track record of driving operational excellence, Tom Biland is well-positioned to lead Flying Food Group to new heights of success. His dedication to fostering a collaborative and innovative environment, coupled with his unwavering commitment to delivering exceptional customer service, make him a valuable asset to the organization and a respected leader in the aviation and food service industries.
