Professional Summary
Professional Overview
Tom Herbert is a seasoned Business Manager with a strong track record of driving strategic initiatives and operational excellence. With over 15 years of experience in the technology and healthcare industries, he possesses a unique blend of business acumen, technical expertise, and leadership skills.
Experience Summary
Current Roles
Business Manager, BlackFin Technology (2017-Present)
- Oversees the day-to-day operations of the business, including financial management, resource allocation, and project delivery
- Collaborates with cross-functional teams to develop and implement innovative technology solutions that address client needs
- Plays a key role in defining the company's strategic direction and spearheading new business development efforts
Chief Technology Officer, Partbnb (2018-Present)
- Provides technical leadership and oversees the development of the company's digital platform
- Drives the implementation of cutting-edge technologies to enhance the user experience and improve operational efficiency
- Works closely with the executive team to align technology initiatives with the overall business strategy
Career Progression
Application Development Manager, Health Services, AXA PPP healthcare (2012-2017)
- Managed a team of developers responsible for designing, developing, and maintaining mission-critical healthcare applications
- Spearheaded the successful implementation of several large-scale software projects, resulting in improved patient outcomes and increased operational efficiency
Application Support Manager, Health Services, AXA PPP healthcare (2010-2012)
- Oversaw the day-to-day support and maintenance of the organization's healthcare IT systems
- Implemented robust incident management and problem-solving processes, leading to a significant reduction in downtime and improved customer satisfaction
Application Support Coordinator, Health Services, AXA PPP healthcare (2006-2009)
- Provided first-line technical support to end-users, ensuring the seamless operation of critical healthcare applications
- Demonstrated exceptional problem-solving skills and a customer-centric approach, contributing to the team's overall efficiency and effectiveness
Academic Background
- Master of Business Administration (MBA), University of Basel
- Bachelor of Science (BSc) in Computer Science, University of Zurich
Areas of Expertise
- Business management and operations
- Technology strategy and implementation
- Healthcare IT systems and applications
- Project management and team leadership
- Problem-solving and decision-making
Professional Impact
- Played a pivotal role in the successful implementation of several large-scale software projects, resulting in improved patient outcomes and increased operational efficiency at AXA PPP healthcare
- Spearheaded the development and deployment of innovative technology solutions that have enhanced the user experience and improved operational efficiency at BlackFin Technology and Partbnb
- Demonstrated strong leadership and collaborative skills, fostering a culture of innovation and continuous improvement within the organizations he has worked with
Conclusion
With his extensive experience, technical expertise, and business acumen, Tom Herbert is a versatile and valuable asset to any organization. As he continues to make significant contributions to the technology and healthcare sectors, he is poised to drive further growth and innovation in his current and future roles.
