Professional Summary
Professional Overview
Tom Jensen is a seasoned executive with extensive experience in the healthcare and financial services industries. As the Principal CEO of Dignity Billing Consultants, LLC and the CEO of Dignity Collect, LLC and BOS Business Office Strategies, he leverages his deep expertise in revenue cycle management, accounts receivable systems, and operational streamlining to drive strategic initiatives and deliver measurable business impact.
Experience Summary
Current Roles
Principal CEO, Dignity Billing Consultants, LLC (2022-01-01 to Present)
- Providing strategic leadership and executive-level oversight for this specialized consulting firm, focused on optimizing billing and revenue cycle processes for healthcare organizations
- Spearheading the development and implementation of innovative solutions to enhance operational efficiency, improve cash flow, and maximize revenue recovery
- Partnering with C-suite executives to align business objectives and deliver customized, data-driven strategies that address complex revenue cycle challenges
CEO, Dignity Collect, LLC (2018-01-01 to Present)
- Serving as the Chief Executive Officer, responsible for the overall strategic direction, operational management, and market expansion of this accounts receivable management company
- Leading a team of industry experts to provide comprehensive solutions, including outsourced collections, bad debt recovery, and patient financial engagement services
- Driving continuous process improvement and technological advancements to enhance collection rates and improve the patient experience
CEO, Founding Partner, BOS Business Office Strategies (2017-10-01 to Present)
- Founding and leading this consultancy focused on delivering innovative business office strategies and operational enhancements for healthcare organizations
- Collaborating with clients to diagnose pain points, develop tailored solutions, and implement best practices to streamline workflows, optimize revenue, and improve financial performance
Career Progression
Prior to his current roles, Tom Jensen held the position of Partner at Emerald A/R Systems, LLC from 2007 to 2018, where he played a pivotal role in developing and implementing comprehensive accounts receivable solutions for healthcare providers. Earlier in his career, he served as the Director at Scottcare, Division of Scottsdale Memorial Healthcare, from 1988 to 1998, leading initiatives to enhance operational efficiency and patient satisfaction.
Academic Background
Tom Jensen holds a Bachelor of Science degree in Business Administration from the University of Kansas, where he graduated with distinction.
Areas of Expertise
- Revenue cycle management
- Accounts receivable optimization
- Healthcare financial operations
- Operational streamlining and process improvement
- Strategic planning and business development
- Collaborative leadership and team management
Professional Impact
Throughout his career, Tom Jensen has been instrumental in driving transformative change within the healthcare and financial services industries. His innovative approaches, data-driven insights, and collaborative leadership have enabled his clients to achieve significant improvements in key performance metrics, including increased revenue recovery, enhanced cash flow, and improved patient satisfaction.
Conclusion
With his extensive experience, proven track record of success, and unwavering commitment to excellence, Tom Jensen is a respected authority in the realm of revenue cycle management and accounts receivable optimization. As he continues to lead his various enterprises, he remains focused on delivering sustainable, value-driven solutions that empower healthcare organizations to thrive in an increasingly complex and competitive landscape.
