Tom Richardson

GM, International | Personio

Professional Overview
Tom Richardson is an accomplished international business leader with over 15 years of experience driving growth and operational excellence in the software and technology industry. As the General Manager of International at Personio, he oversees the company's expansion and performance across global markets, leveraging his deep expertise in strategic planning, team development, and cross-cultural collaboration.

Experience Summary

Current Role
As the GM of International at Personio, Tom is responsible for leading the company's expansion and operations outside of its core German market. He oversees a team of 50+ professionals across sales, marketing, and customer success, ensuring seamless delivery of Personio's cloud-based HR and people management software to clients in Europe, the UK, and beyond. Under his leadership, Personio has established a strong foothold in key international markets, achieving double-digit year-over-year revenue growth and earning a reputation for exceptional customer service.

Career Progression
Prior to joining Personio, Tom held senior roles at leading technology firms, including Regional Director at Salesforce, where he was instrumental in driving the company's expansion in the EMEA region, and VP of International Business at Zenefits, where he led the successful launch of the company's HR and payroll solutions in multiple European markets. His ability to navigate complex global environments, identify new growth opportunities, and build high-performing teams has been a key driver of his career success.

Academic Background
Tom holds a Master of Business Administration (MBA) from the London School of Business, where he specialized in international business and strategic management. He also earned a Bachelor of Science (BSc) in Computer Science from the University of Oxford.

Areas of Expertise

• Strategic planning and execution

• International business development

• Team leadership and talent management

• Software-as-a-Service (SaaS) operations

• Change management and organizational transformation

• Cross-cultural communication and collaboration

Professional Impact
Throughout his career, Tom has spearheaded numerous high-profile initiatives that have driven significant business impact. At Salesforce, he led the team that launched the company's first dedicated data center in Europe, enabling faster and more secure delivery of its services to customers. As VP of International Business at Zenefits, he oversaw the successful market entry and rapid growth of the company's HR and payroll solutions in the UK and continental Europe, contributing to a 150% increase in international revenue during his tenure.

Conclusion
With his exceptional leadership skills, strategic vision, and deep industry expertise, Tom Richardson is poised to continue driving Personio's international expansion and solidifying the company's position as a leading provider of innovative HR technology solutions worldwide. His track record of delivering sustained growth and operational excellence makes him a valuable asset to the Personio team and a respected figure in the global technology landscape.