Professional Summary
Professional Overview
Tom Schollmeyer is a seasoned technology executive with extensive experience leading digital transformation initiatives and driving innovation in the software and telecommunications industries. As the Chief Technology Officer at ACD Direct, he is responsible for overseeing the company's technology strategy, product development, and infrastructure management. With a strong focus on cloud-based solutions and customer engagement, Schollmeyer leverages his deep technical expertise and business acumen to enable ACD Direct's clients to optimize their operations and enhance their customer experiences.
Experience Summary
Current Role
As the Chief Technology Officer at ACD Direct, Schollmeyer is tasked with shaping the company's technological vision and leading the development of cutting-edge solutions that address the evolving needs of their clients. He is responsible for aligning the organization's technology roadmap with its overall business objectives, ensuring seamless integration and scalability across the platform. Under his leadership, ACD Direct has successfully launched new product offerings and introduced innovative features that have significantly improved customer satisfaction and operational efficiency.
Career Progression
Schollmeyer's career has spanned various leadership roles in the technology and telecommunications sectors, where he has consistently demonstrated his ability to drive digital transformation and foster innovation. Prior to joining ACD Direct, he served as the Chief Technology Officer at Health IQ, where he led the development of a comprehensive health-focused technology platform that leveraged advanced analytics and AI to improve patient outcomes. Schollmeyer has also held strategic advisory positions at CallCorp and OTO.ai, where he provided valuable insights and guidance to support the companies' growth and product development initiatives.
Earlier in his career, Schollmeyer held executive roles at Avaya, Five9, and Serenova, where he was responsible for overseeing the development and implementation of customer engagement solutions, unified communications platforms, and cloud-based contact center technologies. His diverse experience has equipped him with a deep understanding of the evolving needs of modern enterprises and the technological solutions required to address them.
Academic Background
Schollmeyer holds a Bachelor of Science degree in Computer Science from the University of California, Berkeley, where he graduated with distinction. His academic achievements and technical expertise have been recognized throughout his career, contributing to his reputation as a thought leader and visionary in the technology industry.
Areas of Expertise
- Cloud-based software and infrastructure management
- Customer engagement and contact center solutions
- Unified communications and collaboration platforms
- Data analytics and business intelligence
- Agile software development and DevOps practices
- Strategic technology planning and implementation
- Cross-functional team leadership and change management
Professional Impact
Schollmeyer's leadership and technical expertise have been instrumental in driving transformative change within the organizations he has served. At Health IQ, he spearheaded the development of a pioneering health-focused technology platform that leveraged advanced analytics and AI to improve patient outcomes, resulting in significant improvements in client satisfaction and operational efficiency. During his tenure at Five9, Schollmeyer played a pivotal role in the company's transition to a cloud-based contact center solution, enabling clients to streamline their customer engagement processes and enhance their competitive positioning.
Conclusion
With his vast experience, technical acumen, and strategic vision, Tom Schollmeyer is a respected technology leader who has consistently demonstrated his ability to drive innovation and enable organizations to thrive in the digital age. As the Chief Technology Officer at ACD Direct, he is poised to further enhance the company's technological capabilities, empowering its clients to achieve their business objectives and deliver exceptional customer experiences.
