Professional Summary
Professional Overview
Tom Sutherland is an accomplished business leader with a diverse background spanning various industries, including technology, media, and wellness. As the Chief Executive Officer of ClickAway Computer, Phone Repair & IT Services, he leverages his extensive experience in operations, strategy, and customer service to drive the company's growth and success.
Experience Summary
Current Role
As the Chief Executive Officer of ClickAway Computer, Phone Repair & IT Services, Tom Sutherland is responsible for leading the overall strategic direction and day-to-day operations of the company. Since joining in March 2022, he has implemented process improvements, streamlined operations, and fostered a strong customer-centric culture, resulting in increased customer satisfaction and revenue growth.
Career Progression
Prior to his current role, Tom held various leadership positions across different industries. He served as the Creative Director and Producer at Medicine for the Soul, where he spearheaded the development and production of multimedia content, and as an Associate Producer at theMediaU, where he contributed to the successful execution of several high-profile projects. Tom also gained valuable experience in the wellness industry as the Studio Manager at YogaWorks, Inc. and as an International Yoga Instructor for Traveling Yogaman.
Earlier in his career, Tom demonstrated his versatility by working in diverse roles, including Sales Consultant at Giltrap Audi, Sommelier at Le Fin Chapon, and Private Client Associate at AllianceBernstein. He also pursued his passion for motorsports as a Racing Car Driver at ClickAway Racing for over a decade.
Academic Background
Tom holds a Bachelor of Arts degree from a renowned university, where he specialized in Communications and Media Studies. His academic achievements and well-rounded education have provided him with a strong foundation to excel in his professional endeavors.
Areas of Expertise
- Operations management and process optimization
- Strategic planning and business development
- Customer service and client relationship management
- Project management and team leadership
- Multifaceted industry experience, including technology, media, and wellness
Professional Impact
Throughout his career, Tom has consistently demonstrated his ability to drive positive change and deliver measurable results. At ClickAway Computer, Phone Repair & IT Services, he has implemented innovative strategies to enhance customer satisfaction, leading to a significant increase in repeat business and referrals. His industry knowledge, problem-solving skills, and collaborative approach have made him a valuable asset to the organizations he has been a part of.
Conclusion
With his diverse background, strategic mindset, and proven track record of success, Tom Sutherland is well-positioned to continue driving the growth and development of ClickAway Computer, Phone Repair & IT Services. His passion for innovation, customer service, and team leadership make him an invaluable asset to the organization and a respected leader within the industry.
