Professional Summary
Professional Overview
Tommy Yun is an experienced Practice Manager with a strong background in financial services, digital product management, and agile coaching. He leverages his diverse expertise to drive operational excellence and foster collaborative, high-performing teams.
Experience Summary
Current Role
As the Practice Manager at RVA Counseling, Tommy is responsible for overseeing the day-to-day operations of the counseling practice. He ensures efficient workflow, resource allocation, and compliance with industry regulations. Through his leadership, Tommy has implemented streamlined processes and fostered a positive, client-centric culture that has contributed to the practice's continued growth and success.
Career Progression
Prior to his current role, Tommy held various positions at leading financial institutions, including Digital Product Manager at Atlantic Union Bank and Principle Scrum Master, Agile Coach at Capital One. In these roles, he honed his expertise in digital transformation, project management, and agile methodologies, driving innovative solutions and optimizing organizational performance.
Earlier in his career, Tommy held roles such as Senior Process Manager, Segment Lead, and QA Lead at Capital One and Wells Fargo, where he demonstrated his ability to analyze complex problems, implement process improvements, and deliver measurable results.
Academic Background
Tommy holds a Bachelor's degree in Business Administration from the University of Richmond, where he graduated with honors.
Areas of Expertise
- Practice management and operations
- Digital transformation and product management
- Agile methodologies and coaching
- Process improvement and optimization
- Team leadership and collaboration
- Financial services industry knowledge
Professional Impact
Throughout his career, Tommy has spearheaded numerous successful initiatives, including the implementation of a comprehensive digital banking platform at Atlantic Union Bank and the successful transition to an agile framework at Capital One, which resulted in increased efficiency and improved customer satisfaction.
Conclusion
With his diverse experience, strategic mindset, and proven track record of driving positive change, Tommy Yun is poised to continue making a significant impact in the practice management and financial services industries. He is committed to leveraging his expertise to optimize organizational performance, foster innovation, and deliver exceptional client outcomes.
