Tony Ngo

Sales Operations Program Manager

Professional Overview
Tony Ngo is an experienced Sales Operations Program Manager with a proven track record of driving process improvements and supporting strategic business initiatives. With over 30 years of expertise in the technology industry, he has developed a comprehensive skill set spanning project management, business analysis, and operational optimization.

Experience Summary

Current Role
As the Sales Operations Program Manager at NetApp, Tony is responsible for leading cross-functional projects and initiatives to enhance the company's sales operations capabilities. He collaborates closely with sales, finance, and IT teams to streamline processes, implement new technologies, and drive data-driven decision-making. Through his strategic insights and data-driven approach, Tony has delivered significant operational efficiencies and improved sales productivity.

Career Progression
Throughout his extensive career, Tony has held various leadership positions, including Senior IT Project Manager, Senior Project Manager, and Business Analyst. He has worked with organizations such as Kaleidescape, TTN Solutions, and Quantum Corp., where he consistently demonstrated his ability to manage complex projects, analyze business requirements, and implement transformative solutions.

Academic Background
Tony holds a Bachelor's degree in Electrical Engineering, providing him with a strong technical foundation to complement his business acumen.

Areas of Expertise

• Sales operations and process optimization

• Project management and business analysis

• Data-driven decision-making and performance management

• Stakeholder management and cross-functional collaboration

• Technology implementation and integration

Professional Impact

• Spearheaded the implementation of a new sales forecasting and reporting system, resulting in a 20% improvement in forecast accuracy and enhanced visibility for sales and executive teams.

• Led the development and rollout of a sales incentive compensation program, leading to a 15% increase in sales team productivity and improved alignment with corporate objectives.

• Initiated a strategic review of the sales operations function, identifying and addressing key pain points, which ultimately led to a 30% reduction in administrative overhead.

Conclusion
With his extensive experience and expertise, Tony Ngo is a valuable asset to NetApp, driving operational excellence and supporting the company's strategic sales initiatives. His data-driven approach, strong project management skills, and cross-functional collaboration abilities make him a trusted advisor and a key contributor to the organization's success.